Joy Samuel Ayah
Uyo,Akwa Ibom
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level SEO. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
SEO Intern
Bullion Marketing Agency
Remote
07.2023 - 07.2023
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Conducted market research and competitor analysis to inform search marketing strategies.
- Optimized website content and images to improve search engine rankings.
- Created content strategies for digital media.
Virtual Assistant
Digital Witch Community
Remote
01.2023 - 06.2023
- Executed travel arrangements by researching and booking flights and accommodations.
- Organized and managed team tasks using Trello and Asana.
- Completed business correspondence, transcription, and data entry.
- Researched topics and events to support supervisor's work agenda and projects.
Sales Representative
Dangote Cement Company
Uyo, Akwa Ibom
08.2022 - Current
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Salon Sales Ambassador
Godrej Consumer Products
Uyo , Akwa Ibom
04.2021 - 08.2022
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Worked with team to achieve sales goals for products.
Customer Services Officer
Emperor Simo Global
Uyo, Akwa Ibom
05.2014 - 09.2019
- Developed working relationships with internal and external customers while assisting with account management duties.
- Described product and service details to customers to provide information on benefits and advantages.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Education
Bachelor Of Science - Accounting
University of Calabar
Calabar, Cross River State 01.2009 - 04.2014
Diploma - Computer Science
Talk Computer Center
Benin City, Edo State 01.2018 - 09.2018
Skills
Network development
undefinedCertification
Customer Services Problem-Solving and Troubleshooting-LinkedIn Learning
Timeline
SEO Intern
Bullion Marketing Agency
07.2023 - 07.2023
Digital Marketing Foundation-IDE
07-2023
Salesforce-Alison
06-2023
Technical Support Basics- Coursera
06-2023
Customer Services Problem-Solving and Troubleshooting-LinkedIn Learning
05-2023
Virtual Assistant
Digital Witch Community
01.2023 - 06.2023
Sales Representative
Dangote Cement Company
08.2022 - Current
Salon Sales Ambassador
Godrej Consumer Products
04.2021 - 08.2022
Diploma - Computer Science
Talk Computer Center
01.2018 - 09.2018
Customer Services Officer
Emperor Simo Global
05.2014 - 09.2019
Bachelor Of Science - Accounting
University of Calabar
01.2009 - 04.2014
Similar Profiles
SWATI BHADANESWATI BHADANE
Digital Marketing Executive at REVIGRO MARKETING (Digital Marketing Agency)Digital Marketing Executive at REVIGRO MARKETING (Digital Marketing Agency)
Stephanie StilesStephanie Stiles
Sr. Copywriter & Content Strategist at Echo Marketing Agency (frm. Echo Marketing Group)Sr. Copywriter & Content Strategist at Echo Marketing Agency (frm. Echo Marketing Group)
Leonardo Munoz VahosLeonardo Munoz Vahos
BDR at I Worked for Puulse Marketing, a Marketing Agency.BDR at I Worked for Puulse Marketing, a Marketing Agency.