Joy Ngozi Ohazuruike
Port Harcourt,Rivers State
Summary
Motivated and hardworking individual, with strong communication and organizational skills. Passionate about learning and delivering excellent service. Able to work well in a team and handle responsibilities efficiently, Also seeking an opportunity to grow and contribute to a forward thinking organization.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Sales assistant
Mrs Chika Obodo
Port Harcourt, Rivers State
2020.03 - 2021.05
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Managed till operations smoothly, reducing waiting time for customers.
- Collaborated effectively with team members to meet sales targets.
- Built strong relationships with regular customers for repeat business.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Improved customer service by efficiently handling queries and complaints.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Sales and customer service representative
Mrs Chisom
Port Harcourt, Rivers State
2019.05 - 2020.01
- Conducted product demonstrations to increase consumer interest.
- Utilised knowledge of company products and services for increased sales.
- Managed daily sales operations to achieve business objectives.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Co-operated closely with logistics department to ensure timely deliveries.
Education
Bachelor of Science - Economics
University Of Port - Hacourt
Port Harcourt, Rivers State 2021.11 - 2026.04
Skills
- Initiative taking
- Administrative and organizational skills
- Effective communication, written and verbal
- Customer service and relationship management
- Time management and multitasking
- Basic record keeping and documentation
- problem solving abilities
- Teamwork and collaboration
- Attention to details
Timeline
Bachelor of Science - Economics
University Of Port - Hacourt
2021.11 - 2026.04
Sales assistant
Mrs Chika Obodo
2020.03 - 2021.05
Sales and customer service representative
Mrs Chisom
2019.05 - 2020.01