Joyce Oluwabusola Olusola
Ikoro-Ekiti
Summary
Pharmacist with experience in retail, Hospital and clinical settings, Expertise knowledge in Pharmaceutical care, patients counselling, and Healthcare, team collaboration to optimize patients outcomes.
Overview
7
7
years of professional experience
Work History
Pharmacist
Lloyds Pharmaceutical Limited
Port Harcourt, Nigeria
05.2025 - 05.2026
- Monitor daily operations of the pharmacy with accuracy in dispensing, and patient counselling.
- Manage the procurement of medicines, ensuring the pharmacy is stocked with high-demand and effective brands.
- Increased the retail turnover by providing health solutions with health products and vitamins, while solidifying long-term customer loyalty, patient follow-ups, and management services for chronic diseases.
- Managed inventory movements, stock control and replenishment.
- Established strong relationships with customers, fostering trust and loyalty.
- Managed pharmaceutical stock levels, placed orders, and organised inventory to maintain pharmacy efficiency.
- Maintained proper storage and security conditions for all drugs.
- Informed customers on side effects, correct dosage and proper storage of over-the-counter medicines.
- Checked counts and dosage accuracy on prescriptions before releasing medication to patients to avoid medical complications.
- Offered expert advice on over-the-counter medications, supplements, and healthcare products to support customer needs.
- Trained new pharmacists and pharmacy students, sharing knowledge and promoting professional development.
- Resolved medication-related queries from patients and healthcare providers, offering clear, informative guidance.
- Monitored inventory and reported low stock to procurement team for replenishment.
- Advised on common health conditions, non-prescription medication and therapeutic aids.
- Delivered pharmaceutical care to meet patients' health and well-being, continuously evaluating services and procedures to make improvements.
- Worked collaboratively and supportively to superintendent pharmacist and pharmacy manager to facilitate smooth operations and quality customer service.
Pharmacy Intern
Ekiti State Specialist Hospital
Ikere-Ekiti, Ekiti State, Nigeria
12.2023 - 11.2024
- Maintained a clean and organised pharmacy environment, complying with hygiene and safety regulations.
- Kept pharmacy areas organised to promote better staff productivity.
- Arranged orderly pharmacy storage for ease of item retrieval.
- Supported patients with prescription management, ensuring timely medication collection and adherence to treatment plans.
- Engaged in continuous professional development activities to stay updated with the latest pharmaceutical practices and products.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Prepared correct quantities of medication to pharmacist instructions.
- Assisted pharmacists in dispensing medications accurately to patients, following strict safety protocols.
- Provided medication counselling to patients, explaining dosage instructions and potential side effects to ensure safe use.
- Addressed patient queries regarding medication interactions and contraindications, providing reliable health information.
- Managed inventory levels, conducted stock checks, and placed orders for pharmaceutical supplies to maintain optimal stock levels.
- Counted pills, labeled bottles and compounded medications to prepare for dispensing medications.
- Labelled drugs clearly to enable safe storage and use.
- Monitored refrigerator temperatures and expiry dates of medications to prevent the use of ineffective or harmful products.
Pharmacist Trainee
Wilson Pharmaceutical Company Limited
Rumuodomaya, Port Harcourt, Nigeria
02.2023 - 12.2023
- Assisted pharmacists in dispensing medications accurately to patients, following strict safety protocols.
- Prepared and labelled prescriptions accurately, double-checking patient information for safety.
- Dispensed prescription medicines to the public, adhering to strict pharmaceutical guidelines and legal requirements.
- Monitored refrigerator temperatures and expiry dates of medications to prevent the use of ineffective or harmful products.
Pharmacy IT
Tegal Pharmaceutical Company Limited
Rumuodomaya, Port Harcourt, Nigeria
01.2019 - 09.2020
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Engaged with customers to better understand needs and deliver excellent service.
- Built and maintained courteous and effective working relationships.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Actively listened to customers to fully understand requests and address concerns.
Education
B.Pharm. - Pharmacy
Niger Delta University
Wilberforce Island, Bayelsa State01-2003
West African Senior School Certificate Examination (WASCE) -
Federal Goverment College (FGC)
Port Harcourt, Rivers State01-1988
First School Leaving Certificate (FSLC) -
Emphasis International School
Rumuodomaya, Rivers State01-1983
Skills
- Customer relationship management
- Prescription management
- Patient counselling
- Pharmaceutical care
- Inventory management
- Medication dispensing
- Health product advice
- Drug safety protocols
- Patient education
Affiliations
- Licensed Pharmacist: Member, Pharmacists Council of Nigeria (PCN) 2025
Skills
- Honesty, integrity, diligent and meticulous
- Good analytical, interpersonal and communication skills
- Good problem solving skills
- Ability to work under pressure with little or no supervision
- Self-motivated and result oriented
- Strong team spirit and positive attitude to work
Personal Information
- Date of birth: 2002-01-22
- Gender: Female
- Nationality: Nigerian
- Marital status: Single
- Place of birth: Rivers
References
- Available on request.
Hobbies and Interests
- Reading
- Travelling
- Cooking
Timeline
Pharmacist
Lloyds Pharmaceutical Limited
05.2025 - 05.2026
Pharmacy Intern
Ekiti State Specialist Hospital
12.2023 - 11.2024
Pharmacist Trainee
Wilson Pharmaceutical Company Limited
02.2023 - 12.2023
Pharmacy IT
Tegal Pharmaceutical Company Limited
01.2019 - 09.2020
B.Pharm. - Pharmacy
Niger Delta University
West African Senior School Certificate Examination (WASCE) -
Federal Goverment College (FGC)
First School Leaving Certificate (FSLC) -
Emphasis International School