Summary
Overview
Work History
Education
Skills
Certification
AWARDS
Timeline
Hi, I’m

JOY OKOME

Product Manager - Fintech & SaaS
Southampton

Summary

Product Manager with 5+ years of experience delivering fintech and SaaS products across payments, platforms, and data-driven solutions. Strong background in product discovery, roadmap ownership, and cross-functional collaboration within regulated environments. Experienced in using user insights, data, and business goals to ship scalable, high-impact products.


Does NOT require Visa Sponsorship; Willing to relocate

Overview

6
years of professional experience
4
Certifications

Work History

Pagatech Ltd

Product Manager – Payments & Platforms
12.2023 - Current

Job overview

  • Own a core product area covering multi-currency accounts and cross-border payments for consumers and SMEs.
  • Partner with engineering, design, compliance, and operations teams to deliver secure, regulation-compliant payment features.
  • Led discovery and delivery for the PayPal × Paga integration, enabling PayPal top-ups and withdrawals through the Paga app.
  • Supported integrations across ACH, SWIFT, remittance networks, and international wire transfers to improve transaction reliability.
  • Contribute to roadmap planning and prioritisation based on customer needs, technical constraints, and business goals.

Goalr Technologies Ltd

Product Manager (Part-time)
03.2023 - 08.2025

Job overview

  • Managed end-to-end product delivery for a consumer wellness app from ideation to launch.
  • Led the rollout of Goarl for Teams, a B2B wellness product, contributing to a 400% increase in company revenue.
  • Conducted user research and collaborated with commercial stakeholders to shape product direction for the UK market.
  • Worked within GDPR requirements and supported market expansion into the UK.

Terragon Group

Product Manager – CPaaS Platforms
02.2022 - 12.2023

Job overview

  • Owned the roadmap and delivery of a CPaaS product used by major financial institutions.
  • Scaled platform traffic to 800M+ messages per month, supporting high availability and reliability.
  • Led discovery for a customer data platform add-on, generating £25k in annual licence revenue.
  • Delivered a customer self-service portal that improved SLA turnaround to 97% and achieved an 89% CSAT score.

Terragon Group

Product Manager – SaaS Platform
02.2022 - 04.2023

Job overview

  • Managed the product lifecycle of a customer engagement SaaS platform from MVP to growth stage.
  • Shipped features contributing to $203k in annual revenue and an 83% CSAT score within 10 months.
  • Partnered with marketing and commercial teams to support onboarding, adoption, and activation.
  • Used product data and customer feedback to prioritise roadmap improvements.

Madewear Nigeria

Product Associate
04.2020 - 10.2021

Job overview

  • Supported product discovery through user research and feedback analysis.
  • Worked with designers and engineers to deliver features aligned with business needs.
  • Contributed to go-to-market planning and product adoption initiatives.

Education

Delta State University

B.A. from English & Literary Studies

University Overview

  • Second Class Upper Division
  • GPA: 3.89

Skills

Product discovery & delivery

Certification

Product-Led Growth Micro-Certification – Product School

AWARDS

AWARDS

CEO Impact Player Award – Pagatech (2025), 

Terragon Rising Star Award – Terragon Group (2022), 

Timeline

Product Manager – Payments & Platforms
Pagatech Ltd
12.2023 - Current
Product Manager (Part-time)
Goalr Technologies Ltd
03.2023 - 08.2025
Product Manager – CPaaS Platforms
Terragon Group
02.2022 - 12.2023
Product Manager – SaaS Platform
Terragon Group
02.2022 - 04.2023
Product Associate
Madewear Nigeria
04.2020 - 10.2021
Delta State University
B.A. from English & Literary Studies
JOY OKOMEProduct Manager - Fintech & SaaS