JOY IDAKWO
LAGOS,NIGERIA
Summary
CUSTOMER SERVICE | FLIGHT ATTENDANT
Polite and professional person with strong communication and multitasking skills, well informed on passenger management, pre-flight, inflight and post flight procedures, skilled in strategic thinking, problem-solving, and team collaboration to ensure passenger safety and comfort.
Overview
6
6
years of professional experience
4041
4041
years of post-secondary education
1
1
Certification
Work History
State project coordinator
THE GREEN CHILD INTERNATIONAL ORGANISATION
Abuja, FCT
01.2022 - Current
- Managed multiple state projects, ensuring timely completion.
- Coordinated with various project teams for successful project delivery.
- Ensured compliance with all relevant regulations through diligent oversight.
- Utilised advanced project management tools to streamline workflow.
- Devised comprehensive project plans by thorough research and analysis.
Project Livelihood Manager
DESTINED STARS INITIATIVE
Abuja, FCT
01.2019 - 10.2024
- Managed team dynamics by implementing conflict resolution strategies.
- Supervised project timelines for timely completion.
- Fostered a positive work environment with regular team-building activities.
- Led performance reviews, identified areas for improvement.
- Identified growth opportunities through comprehensive market research.
- Developed accurate sales forecasts for improved strategic planning.
Education
Bachelor of Arts - ARCHEOLOGY\HISTORY
AHMADU BELLO UNIVERSITY
Zaria, Kaduna State 06.2019 -
Diploma of Higher Education - LAW
AHMADU BELLO UNIVERSITY
Zaria, Kaduna StateGCSEs -
FIRST BAPTIST HIGH SCHOOL
Zaria, Kaduna StateCabin Crew Training Certification - Aviation
LAGOS AVIATION ACADEMY
LagosSkills
Risk management
- Crisis response
- Outstanding customer service
- Regulatory compliance
- Team motivation
- Public speaking
- Customer relationship building
- First Aid
- CPR
- Emergency Procedures
Languages
ENGLISH
Fluent
HAUSA
Fluent
IGALA
Native
IDOMA
Fluent
Affiliations
- Public speaking
- Volunteering
Certification
NCAA
Cabin crew License 2022
TYPE RATINGS
Boeing 737-300/400/500
References
References available upon request.
Timeline
State project coordinator
THE GREEN CHILD INTERNATIONAL ORGANISATION
01.2022 - Current
Bachelor of Arts - ARCHEOLOGY\HISTORY
AHMADU BELLO UNIVERSITY
06.2019 -
Project Livelihood Manager
DESTINED STARS INITIATIVE
01.2019 - 10.2024
Diploma of Higher Education - LAW
AHMADU BELLO UNIVERSITY
GCSEs -
FIRST BAPTIST HIGH SCHOOL
Cabin Crew Training Certification - Aviation
LAGOS AVIATION ACADEMY
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