JOY AWATOMA

Accommodating Customer Service Representative with 5 years of experience in marketing and delivering solid customer care while enhancing relations with top-notch skills in oral and written communication, active listening and analytical problem-solving skills. I have admirable interpersonal skills with talents for relating and empathizing with individuals of varying personalities and walks of life. I have also found a path in becoming a successful counselor with 2 years of experience addressing teenagers and young adults with various issues and concerns.

Highly motivated and driven to achieve set goals and targets. Expert at providing relevant information and options to successfully resolve issues, interpersonal skills, excellent time management and problem-solving skills. Upbeat and energetic in handling difficult situations. Enhance customer experiences by employing service-oriented behaviors, understanding customer desires, providing customized solutions to build loyalty. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with passion for developing relationships, cultivating partnerships and growing businesses. Detail-oriented team player with strong organizational skills. Diligent and skilled at listening to customers, solves problems quickly and delivers high level of service in every interaction.