Learning new language
Joshua Ileleji
Sapele
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Language
Work History
Restaurant Waiter
Mia Milia Cafe Restaurant
2022.09 - 2023.08
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Food Deliverer
Foodland Resturant
2023.09 - 2023.10
- Navigated complex traffic conditions with ease, resulting in quicker deliveries and happy customers.
- Maintained excellent communication with restaurant staff, ensuring accuracy in order pickups.
- Enhanced customer satisfaction by delivering food orders promptly and accurately.
- Ensured proper handling of food items by adhering to strict hygiene standards during transportation.
- Assisted team members in troubleshooting technical difficulties with delivery apps or GPS systems as needed.
Restaurant Waiter
Foodland Restaurant
2023.10 - Current
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
High School Diploma -
Passover Secondary School
Benin , Nigeria 2001.04 -
Bachelor of Science - Software Engineering
Cyprus International University
Nicosia, Cyprus 2001.04 -
Skills
Order Taking
Service Quality
Wine pairing
Virtualization Technologies
Microsoft Office Skill
Interests
Timeline
Restaurant Waiter
Foodland Restaurant
2023.10 - Current
Food Deliverer
Foodland Resturant
2023.09 - 2023.10
Restaurant Waiter
Mia Milia Cafe Restaurant
2022.09 - 2023.08
High School Diploma -
Passover Secondary School
2001.04 -
Bachelor of Science - Software Engineering
Cyprus International University
2001.04 -