JOSHUA GBENGA MAHMOUD
Lagos
Summary
Resourceful and detail-oriented Virtual Assistant with a proven track record of delivering exceptional remote administrative and executive support to business leaders and teams. Expertise in managing calendars, coordinating online meetings, handling correspondence, and maintaining confidential records with the utmost discretion. Proficient in leveraging digital collaboration tools to streamline operations and enhance efficiency. Strong communication skills and excellent organizational abilities to enable effective management of multiple priorities while ensuring timely task completion in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Virtual Assistant & Business Support Officer
Leapworld Limited
01.2022 - 05.2025
- Manage project timelines and follow up on deliverables
- Handle client and stakeholder communications
- Assist in proposal writing and documentation for bids and corporate presentations
- Conduct business development and research for MSMEs
- Operations management support
- Strategy development and Execution
- Project conceptualization
- Coordinate training classes and provide executive-level training support
- Manage Social media Presence on Facebook, WhatsApp, LinkedIn, IG (Create & Schedule post)
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Liaised between clients and vendors and maintained effective lines of communication.
Executive Assistant to the GMD
International Facilities Services
04.2021 - 10.2021
- Managed the GMD’s calendar, travel, and high-profile meeting schedules
- Represented the GMD and ensured coordination of high-level engagements
- Organized meetings, events, and ensured follow-up on feedback
- Maintained confidentiality with sensitive documents and communications
- Drafted official correspondence, reports, and PowerPoint presentations
- Supported operations and business development efforts
- Oversee logistics and personal office management for the GMD
- Providing secretarial assistance and ensuring the safekeeping of all important company documents, contracts, and all other vital documents
- Monitoring and ensuring that company documents comply with government regulatory bodies
- Executive Assistance
- Secretary and Documentation
Virtual Assistant
Ola Interlinks Consult
10.2019 - 03.2021
- Draft proposals and manage client communications.
- Support social media visibility and brand promotion across different social media platforms.
- Assist in stakeholder meeting coordination and reporting.
- Monitored office inventory and initiated procurement.
- Managed file arrangement.
- Attend to correspondence and maintain communications with clients & prospective clients.
- Manage clients and source prospective clients on various social media platforms
- Create tailored posts, fliers, and videos for all social media platforms to drive engagement
- Email Marketing (Create and send broadcast emails to clients and prospective clients)
Education
M.Sc. - Maritime Administration and Management
University of Lagos (Unilag)
Akoka, Lagos stateB.Sc. - Business Administration
University of Ilorin
Ilorin, Kwara State01.2017
Skills
- Effective organizational abilities
- Detail-oriented
- Efficient time management
- Flexibility in dynamic settings
- Digital engagement support
- Office administration expertise
- Effective communication skills
- Sensitive data handling
- Project support expertise
- File management proficiency
- CRM & Client Management
- Data entry
- Travel arrangements
- Report generation
- Calendar management
- Verbal and written communication
- Email management
- Project management
- Problem-solving
- Multitasking and organization
Certification
- Virtual and Administrative Assistant Certification – USADF (2024)
- Social Media Management for Business – LSETF (2024)
- Google Workspace Productivity Certificate – Coursera (2023)
- Business Communication & Email Writing – Udemy (2022)
- Virtual Assistant Essentials Certification – LinkedIn Learning (2020)
Timeline
Virtual Assistant & Business Support Officer
Leapworld Limited
01.2022 - 05.2025
Executive Assistant to the GMD
International Facilities Services
04.2021 - 10.2021
Virtual Assistant
Ola Interlinks Consult
10.2019 - 03.2021
B.Sc. - Business Administration
University of Ilorin
M.Sc. - Maritime Administration and Management
University of Lagos (Unilag)