Joshua Angaye
Sabo Kukwaba
Summary
Strategic Administrative Specialist with a proven track record at Nirsal, PLC, successfully negotiating cost reductions for payroll processing with Remita. Dynamic Farm Products Sales Associate at NABUK Farms, driving sales growth and fostering positive customer relationships in the competitive farming industry. Results-oriented professional with exceptional communication and interpersonal skills, contributing significantly to the success of both organizations through strategic administrative initiatives and impactful sales and marketing efforts.
Overview
4
4
years of professional experience
Work History
Administrative Specialist
Nirsal PLC
12.2022 - 12.2023
- Managed incoming calls, emails, and appointments, achieving a 15% reduction in response time.
- Enhanced customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Engaged with customers online and attended in-person networking events to drive traffic and increase sales.
- Compiled and analysed data to produce reports.
- Track record of achieving Tangible results for Nirsal's executive management exemplified by negotiating a 25% cost reduction in payroll processing demonstrating a results-oriented approach to cost efficiency and Financial optimization.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Streamlined administrative processes by implementing efficient filing and organizational leading to a 10% increase in overall team productivity.
- Drove sales growth through effective marketing strategies, resulting in a 25% increase in revenue.
Sales Associate
Nabuk Farms Limited
01.2020 - 12.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Bachelor of Science - Agricultural Economics
Landmark University
Kwara, Nigeria09.2022
Skills
- Report Preparation
- Customer Relations
- Negotiation
- Verbal Communication
- Expense Reporting
- Adept Problem Solver
- Tenacity and Agility
English
English
Full Professional
Timeline
Administrative Specialist
Nirsal PLC
12.2022 - 12.2023
Sales Associate
Nabuk Farms Limited
01.2020 - 12.2021
Bachelor of Science - Agricultural Economics
Landmark University
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