Results-driven Logistics professional with 4+ years of experience in product , accounts and operations Management. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Demonstrated success in building networks and supporting branding objectives.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work History
E-Commerce executive
Aramex International LLC-Kenya
Nairobi
01.2021 - Current
Identified e-commerce trends and highlighted growth opportunities using data analytics.
Managed invoicing and billing processes, keeping operations within client budgets.
Compiled industry data on competitor pricing, materials costs and supply chain issues to help set accurate pricing
Coordinated client and online retailer communications, facilitating improved sales possibilities.
Recorded discrepancies and implemented quick solutions to limit profit loss.
Communicated with carriers, shipping lines and external haulage contractors.
Liaised with customers and other departments to plan timely transportation and delivery of goods.
Created and managed email campaigns to promote products and services.
Retained product and service knowledge for informative, persuasive client advice.
Built and strengthened relationships with new and existing accounts to drive revenue growth by 12%
Coordinated supply and logistics teams to deliver sales within customer timeframes and budgets.
Managed over 60 customer calls and inquiries per day.
Data entry specialist
Aramex International LLC-Kenya
Nairobi
10.2019 - 12.2020
Created databases and spreadsheets to improve inventory management and reporting accuracy.
Wrote reports and correspondence from dictation and handwritten notes.
Encouraged customer feedback to deliver information to management for process improvements.
Maintained detailed administration and office procedures to improve accuracy and efficiency.
Examined data to detect errors and discrepancies.
Gathered data to create Excel spreadsheets for billing and inventory management.
Input accurate data using manual and automated means, consistently meeting over 90% of targets.
Used advanced Excel knowledge to manage and manipulate high-volume data.
Created and implemented automated processes to improve operational workflow
Warehouse Administrator
Aramex international LLC-Kenya
Nairobi, Kenya
01.2020 - 12.2020
Maintained accurate records of inventory and stock levels.
Created reports to track inventory movements and identify discrepancies.
Processed incoming shipments and ensured that all items were received with 100% accuracy.
Organized warehouse shelves for efficient storage and retrieval of products.
Performed regular cycle counts to verify accuracy of inventory records.
Developed processes to improve shipping procedures and streamline operations.
Assisted in physical inventories as required by management, clients and Auditors.
Ensured safety protocols were followed at all times in the warehouse environment.
Education
Bachelor Of Commerce, Finance - Bachelor Of Commerce, Finance
Kenyatta University
Nairobi
09.2018 - 07.2023
Kenya Certificate of Secondary Education
Ofafa Jericho High School
Nairobi
01.2014 - 12.2017
Kenya Certificate of Primary Education
Kwa Njenga Primary School
Nairobi
12-2013
Skills
Market research expertise
Consignment quoting
Outsourced freight operations
Supply chain management
Business performance analysis
Strategic sourcing
Shipping logistics
Customer demographics understanding
Product Management
Operations Management
Freight Forwarding
Customer Relations
Operational Efficiency
Account reconciliation
Referees
Mr. Joram Kimanzi
Human Resource Officer
People Link Consultants Limited
Tel: + 254 728 234 317
Ms. Grace Nuthu
Accountant
Aramex Kenya Limited
Tel: + 254 710 167 371
Dave Ogonyo
Aramex Kenya Limited
Operations Supervisor
Tel: + 254 723 259 316
Timeline
E-Commerce executive
Aramex International LLC-Kenya
01.2021 - Current
Warehouse Administrator
Aramex international LLC-Kenya
01.2020 - 12.2020
Data entry specialist
Aramex International LLC-Kenya
10.2019 - 12.2020
Bachelor Of Commerce, Finance - Bachelor Of Commerce, Finance