JOSHUA AGBOOLA
IT professional
Lagos, joshua
Summary
Meticulous IT Consultant equipped to evaluate and address IT system performance. Mitigates inefficiencies and vulnerabilities with innovative solutions and well-planned security strategy. Excels in disaster recovery and action planning.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Technical Support Intern
Bank of Industry
07.2019 - 02.2020
- Managing incoming calls for assistance to solve technical issues
- Troubleshooting system errors
- Installation of operating system and required banking apps on newly purchased laptops
- Periodic checking of the server room
- Identifying and rectifying technical issues in various departments of the bank.
Education
Bachelor of Technology - Computer Science
Federal University of Technology Akure
Akure / Nigeria 09.2015 - 07.2023
Skills
Soft Skills: Teamwork, Communication, Leadership, Adaptability, Time Management, Work Ethic
Troubleshot operating systems, hardware and software problems to identify root causes
Monitored and documented performance and up-time for company products
Set-up new users with IT systems and equipment, offering further support and guidance to new starters
Researched ICT infrastructure to determine and evaluate cyber security capabilities
Vulnerability analysis
ICT security systems
Deployed VPN for personnel use and protection
Certification
Cisco introduction to cybersecurity
Timeline
Cisco Networking devices and initial configuration
09-2023
Cisco Networking basics
08-2023
Cisco Cybersecurity essentials
07-2022
Oracle Cloud infrastructure foundations 2021 certified associate
02-2022
Cisco introduction to cybersecurity
10-2021
Technical Support Intern
Bank of Industry
07.2019 - 02.2020
Bachelor of Technology - Computer Science
Federal University of Technology Akure
09.2015 - 07.2023