JOSHUA AGBOOLA
IT professional
Lagos, joshua
Summary
Meticulous IT Consultant equipped to evaluate and address IT system performance. Mitigates inefficiencies and vulnerabilities with innovative solutions and well-planned security strategy. Excels in disaster recovery and action planning.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Technical Support Intern
Bank of Industry
2019.07 - 2020.02
- Managing incoming calls for assistance to solve technical issues
- Troubleshooting system errors
- Installation of operating system and required banking apps on newly purchased laptops
- Periodic checking of the server room
- Identifying and rectifying technical issues in various departments of the bank.
Education
Bachelor of Technology - Computer Science
Federal University of Technology Akure
Akure / Nigeria 2015.09 - 2023.07
Skills
Soft Skills: Teamwork, Communication, Leadership, Adaptability, Time Management, Work Ethic
Troubleshot operating systems, hardware and software problems to identify root causes
Monitored and documented performance and up-time for company products
Set-up new users with IT systems and equipment, offering further support and guidance to new starters
Researched ICT infrastructure to determine and evaluate cyber security capabilities
Vulnerability analysis
ICT security systems
Deployed VPN for personnel use and protection
Certification
Cisco introduction to cybersecurity
Timeline
Cisco Networking devices and initial configuration
2023-09
Cisco Networking basics
2023-08
Cisco Cybersecurity essentials
2022-07
Oracle Cloud infrastructure foundations 2021 certified associate
2022-02
Cisco introduction to cybersecurity
2021-10
Technical Support Intern
Bank of Industry
2019.07 - 2020.02
Bachelor of Technology - Computer Science
Federal University of Technology Akure
2015.09 - 2023.07