JOSEPH ORAGUI
Portharcourt
Summary
OBJECTIVES A Professional Warehouse Manager offering 4 years of expertise in supervising and training 500 employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
1
1
Certificate
2026
2026
years of professional experience
7881
7881
years of post-secondary education
Work History
Assistant Warehouse Manager(Central Distribution Center)
EVERYDAY Group of Companies
07 2024 - Current
- Created and enforced detailed organization processes to increase quality and service standards.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Organized periodic audits of warehouse processes to ensure compliance with company policies as well as federal regulations related to health and safety guidelines.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Assistant General Manager
Everyday Group of companies
08 2021 - 07 2024
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Resolved problems promptly to elevate customer approval.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Motivated, trained, and disciplined employees to maximize performance.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Branch Manager
Everyday Group of Companies
01 2020 - 07 2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Maintained friendly and professional customer interactions.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Complied with regulatory guidelines and requirements.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
- Consulted customers to boost product sales and services.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Supervisor
Debikkad supermarket
02 2018 - 12 2019
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Compliance Officer/Auditor
IGIT TELE COMMUNICATION/MANTRAC SERVICES
01 2018 - 01 2019
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
- Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
Customer Service Representative
IROKO LIMITED ENTERTAINMENT COMPANY
06 2017 - 12.2017
- Identified and resolved discrepancies and errors in customer accounts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Sought ways to improve processes and services provided.
- Promptly responded to inquiries and requests from prospective customers.
- Responded proactively and positively to rapid change.
- Met customer call guidelines for service levels, handle time and productivity.
National Youth Service Corps Coordinator
National Youth Service Corps
04 2016 - 04 2017
- Coordinate and orientate the corpers moreabout the service rules and regulations and also carry them along.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
Higher National Diploma - Public Administration
Abia state Polytechnic
2014
Ordinary National Diploma - Public Administration
Abia State Polytechnic
2011
West African Examination Council -
Command Day Secondary School Enugu
2006
Leaving Certificate -
Command Day Secondary School
2000
Skills
- Excellent Verbal and Good Communication Skills
- Good international Relationship
- Analytic Thinking
- Staff Management
- Staff supervision
- Forklift Operations
- Budget control
- Transportation activity management
- Performance maximization
- Internal loss prevention
- Cost reduction
- Logistics Management
- Distribution and warehousing
- Waste controls
- Loading and unloading
- Policy and procedure adherence
- Shipping and receiving
Certification
- Project Management Professional (PMP) - Project Management Institute.
- Nigeria institute of Management Charted.
- Health & Safety Certification.
Languages
English
Professional Working
Timeline
Assistant Warehouse Manager(Central Distribution Center)
EVERYDAY Group of Companies
07 2024 - Current
Assistant General Manager
Everyday Group of companies
08 2021 - 07 2024
Branch Manager
Everyday Group of Companies
01 2020 - 07 2021
Supervisor
Debikkad supermarket
02 2018 - 12 2019
Compliance Officer/Auditor
IGIT TELE COMMUNICATION/MANTRAC SERVICES
01 2018 - 01 2019
Customer Service Representative
IROKO LIMITED ENTERTAINMENT COMPANY
06 2017 - 12.2017
National Youth Service Corps Coordinator
National Youth Service Corps
04 2016 - 04 2017
Higher National Diploma - Public Administration
Abia state Polytechnic
Ordinary National Diploma - Public Administration
Abia State Polytechnic
West African Examination Council -
Command Day Secondary School Enugu
Leaving Certificate -
Command Day Secondary School
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