Joseph Olaoye
Freelancer, Virtual Assistant
Ibadan,OY
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 3 years of experience providing quality administrative support to clients.
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Virtual Assistant
Upwork Freelance
01.2024 - Current
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Increased operational effectiveness through diligent maintenance of office equipment inventory levels.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
Supervisor
Danone Refinery
01.2022 - 01.2023
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Monitored workflow to improve employee time management and increase productivity.
Supervisor
Jazzy Burger Restaurant
01.2020 - 01.2022
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Admin Officer
British America Tobacco
01.2019 - 01.2020
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Optimized resource utilization by reallocating personnel based on workload assessment resulting in balanced workload distribution among the team members.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Provided support during audits, gathering necessary documentation to ensure compliance with regulations and policies.
- Contributed to efficient office workflow by managing inventory and ordering supplies as needed.
- Collaborated with cross-functional teams to complete projects efficiently and effectively.
- Supported departmental projects, ensuring deadlines were met and objectives achieved.
- Evaluated office procedures regularly to identify areas for improvement or increased efficiency.
- Served as liaison between departments, fostering open lines of communication to support collaborative problem-solving efforts.
Education
(National Diploma) - Computer Science
The Polytechnic Ibadan
Ibadan, Oyo 09.2016 - 09.2018
Senior Secondary School Certificate Examination - Science
Alamance School of Science
Ibadan, Oyo 06.2010 - 07.2013
Primary School Leaving Certificate (PLSC) -
Zeekhad Nursery And Primary School
Ibadan, Oyo 06.2007 - 06.2010
Online Diploma - Cloud Computing
Alt School Africa
Lagos, Nigeria 01.2023 - 01.2024
Skills
Meeting planning
undefinedTimeline
Virtual Assistant
Upwork Freelance
01.2024 - Current
Online Diploma - Cloud Computing
Alt School Africa
01.2023 - 01.2024
Supervisor
Danone Refinery
01.2022 - 01.2023
Supervisor
Jazzy Burger Restaurant
01.2020 - 01.2022
Admin Officer
British America Tobacco
01.2019 - 01.2020
(National Diploma) - Computer Science
The Polytechnic Ibadan
09.2016 - 09.2018
Senior Secondary School Certificate Examination - Science
Alamance School of Science
06.2010 - 07.2013
Primary School Leaving Certificate (PLSC) -
Zeekhad Nursery And Primary School
06.2007 - 06.2010
Profile
08/19/96, Male, Oyo State, Akinyele, Single, Christianity, Nigerian, Yoruba and English
References
- Samson Oluseye Olaniyi, Narroway Enterprise, 08139459440
- Aribisala Rotimi, Guaranty Trust Bank, 07043302225
Internet surfing
I research about Tech news, business update, crypto currency news and it's update. I also improve my digital skills
Profile
08/19/96, Male, Oyo State, Akinyele, Single, Christianity, Nigerian, Yoruba and English
References
- Samson Oluseye Olaniyi, Narroway Enterprise, 08139459440
- Aribisala Rotimi, Guaranty Trust Bank, 07043302225
Internet surfing
I research about Tech news, business update, crypto currency news and it's update. I also improve my digital skills
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