Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Trainings Attended
Work Availability
Trainings Facilitated
Timeline
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Joseph Oluwafemi Ijih

Human Resources Professional
Lagos,LA

Summary

Dynamic Human Resources Generalist with 8 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

3
3
Languages
1
1
Certification
17
17
years of post-secondary education
13
13
years of professional experience

Work History

Human Resources Generalist

Nikky Taurus Nigeria Limited
Maryland, Lagos
05.2016 - Current
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Entered and maintained benefit information on HRIS for over 350 employees.
  • Spearheaded talent acquisition, playing instrumental role in building and retaining high-caliber teams.
  • Conducted recruitment activities, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture.
  • Designed, Implemented and supervised orientation procedures for all new hires.
  • Computed and maintained monthly Payroll information on Payroll & HRIS Software for over 350 Employees.
  • Managed 19 Pension Fund Administrators on pension related matters for staff and ensuring timely remittance of staff pension is made on a monthly basis.
  • Processed staff payment to NSITF & ITF and file appropriately
  • Managed all aspects of leave administration, including employee leave notifications.
  • Assisted in developing HR. & Admin departmental budget.
  • Developed and also coordinated the performance Management system within the organisation.
  • Provided Human resource Professional guidance to managers and employees including talent management, payroll, benefits, workers compensation.
  • Assessed skill gaps for employees in HR & Admin. Department, Finance Department, Logistics and health & Safety department and recommended training courses to meet identified needs.
  • Prepared Training Notification to ITF and file appropriately.
  • Processed ITF Annual Training Reimbursement claim for the company.
  • Acted as liaison between employees and Health Insurance Managers to resolve problems and clarify benefits.
  • Shadowed employees to determine accurate description of duties and skills required for each position.
  • Managed implementation of new Payroll and Human Resources information system that transformed HR resources management organization.
  • Applied analytical skills to collect data, clarify needs, identify underlying business drivers and propose options.
  • Developed processes and procedures for various activities to enhance productivity and guidelines.
  • Provided advice to leaders, managers, consultants and employees on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
  • Facilitated criminal background check process for new hires.
  • Created and enforced HR policies and procedures across organization.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Documented and updated job descriptions as well as implemented wage surveys.
  • Established and monitored employee pay scales.

Human Resources Officer

Arbico Plc.
Ilupeju, Lagos
09.2013 - 04.2018
  • Created organizational filing systems for records and correspondence.
  • Liaised between multiple business divisions to improve communications.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Managed payroll data entry and processing for over 1,000 employees to comply with predetermined company guidelines.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Excel and Tally Software.
  • Audited the casual workers schedule and job cards in Lagos, Abuja, Ogun , Oyo and Rivers states and ensured each of these sites are visited atleast once in 3months with their salaries paid on time.
  • Liaised with 21 Pension Fund Administrators on matters related to Staff pension and ensuring staff pension were remitted on a monthly basis.
  • Prepared quarterly Newsletter.
  • Actively listened to employees, handled concerns quickly and escalated major issues to supervisor.
  • Managed HMOs on medical related issues for over 1000 employees inclusive with their dependants.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Hired employees and initiated new hire paperwork process.
  • Verified applicant references and employment details.
  • Delivered new employee onboarding and training session
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Sent announcements on social functions; Birthdays, Burials, Naming and wedding ceremonies.
  • Managed Leave Administration for all staff with all relevant notifications issued to them.
  • Maintained a good and friendly employee relation in the organization.
  • Coordinated staff welfare in the organization.
  • Assisted in the development of the procedural manual that captures all activities in the organisation.

Direct Sales Executive at Sterling Bank

Strategic Outsourcing Limited (SOL)
Ikoyi, Lagos
05.2013 - 08.2013
  • Met customers in homes and businesses to discuss and demonstrate products.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Achieved aggressive monthly quota of N3,000,000.00 consistently.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Managed all field sales and service promotions.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new targets, developed new business opportunities and presented product lines to customers.

Field Marketer

American International Insurance Company
Isolo, Lagos
04.2012 - 04.2013
  • Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Performed outbound telephone lead generation, calling over 50 customers and potential customers per week.
  • Established customer loyalty program to reward strong customers, identify potential customers and build greater customer service experience.
  • Influenced customer's decisions in critical business areas by using conceptual selling techniques and data-based presentations.
  • Secured revenue by promoting and facilitating opportunities to establish guest relations and drive client retention.
  • Planned and executed events and marketing programs, producing 75% of goal of qualified leads.
  • Increased business growth outcomes by effectively collaborating with sales, service and financial departments.
  • Came up with unique and innovative ideas for product branding.
  • Researched, designed, implemented and tracked advertising and public relations activities.
  • Strengthened outreach by coordinating events to maximize marketing initiatives.
  • Identified appropriate marketing channels and target customers for campaigns.

Guidance Counselor

Immaculate Conception College
Benin, Edo
02.2011 - 02.2012
  • Reviewed and discussed new students' academic credentials, interests and educational goals.
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
  • Developed new student orientation programs to build excitement around transfer and enrollment.
  • Worked with financial aid office to verify student's’ applications and discuss payment options.
  • Maintained positive relationships with students, faculty, alumni and administration.
  • Gathered necessary paperwork and applications for students to initiate enrollment process.
  • Organized college tours for graduating students and coordinated group visits from high schools.
  • Used data to monitor students' progress and recommend solutions for improvement.
  • Assisted high school seniors complete college applications and meet requirements necessary for graduation.
  • Assessed student's abilities and recommended degree programs to highlight strengths.
  • Identified and addressed concerns of incoming students and parents.
  • Collaborated with teachers to define therapy objectives and analyze progress.
  • Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
  • Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
  • Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.

Production Supervisor

Zoom Imitators Nigeria Limited
Isolo, Lagos
11.2010 - 02.2011
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Reduced obstacles and variables to maintain production efficiency, meet deadlines and deliver 90% improvement in productivity.
  • Achieved goal of 95% on-time shipments by empowering employees to continued success.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
  • Accomplished targets and met demand by assessing equipment efficiency, reviewing materials supplies and organizing manpower.
  • Monitored materials use to identify concerns and keep costs low.
  • Evaluated team member performance every week to identify and resolve productivity concerns.
  • Trained staff of direct labor employees to perform assembly and manufacture of product.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Set and revised production schedules to meet changing demands.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.

Marketer at Guinness Plc.

Cross Marketing Nigeria Limited
Ikeja, Lagos
08.2005 - 11.2006
  • Conducted research to analyze customers' behavior, including preferences, trends and purchasing habits.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Determined optimal variation of, and resource allocation to media outlets by analyzing consumer data to meet company's advertising goals.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Managed company standards for all marketing collateral and oversaw consistent application.

Education

Professional Diploma in Human Resource Mgt - Human Resource Management

Chartered Institute Of Personnel Management CIPM
Lagos
06.2011 - 02.2014

Bachelor of Science - Guidance & Counselling

University of Ilorin
Ilorin Kwara State
12.2006 - 09.2010

Basic Certificate in Leadership - Basic Certificate in Leadership

Daystar Leadership Academy
Lagos
04.2012 - 05.2012

WASSCE - Secondary Education

Cherubim & Seraphim College
Ilorin Kwara State
09.1998 - 07.2004

First Leaving Certificate - Primary School Education

Joy Centre Nursery & Primary School
Oke Odo Lagos
09.1993 - 06.1998

Skills

Benefits and compensation

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Accomplishments

  • Supervised team of 3 staff members.
  • Collaborated with team of 2 in the Implementation of the SAGE HRIS & Payroll Software at Nikky Taurus Nigeria Limited.
  • Introduced the first formal performance review program, creating a flexible and well-received tool used at Nikky Taurus Nigeria Limited
  • Developed and facilitated company-wide "town-hall meetings" to address discipline and code of conduct.
  • Introduced and facilitated in-house trainings at Nikky Taurus Nigeria Limited.
  • Developed and presented quarterly Newsletter at Nikky Taurus Nigeria Limited.

Software

Tally Payroll Software

Powersoft Payroll software

SAGE HRIS & Payroll Software

HRworkplace- HRIS & Payroll software

Certification

Profeessional Diploma in Human Resource Management

Interests

Reading

Learning new skills to enhance my career

Playing Piano

Trainings Attended

April. 2014 Team Work and Team Building Arbico Plc.

June 2015 Document/ Record Management Training Arbico Plc.

July 2015 Introduction to International Workplace Health and Safety British Safety Council

July 2017 ITF Reimbursement Training ITF

June 2019 Human Resource Analytics & Reporting Exitum Consulting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Trainings Facilitated

Sept. 2014 Business Writing and E-mail Etiquette Arbico Plc.

Aug. 2015 Team Work and Team Building Arbico Plc.

Timeline

Human Resources Generalist

Nikky Taurus Nigeria Limited
05.2016 - Current

Profeessional Diploma in Human Resource Management

04-2014

Human Resources Officer

Arbico Plc.
09.2013 - 04.2018

Direct Sales Executive at Sterling Bank

Strategic Outsourcing Limited (SOL)
05.2013 - 08.2013

Field Marketer

American International Insurance Company
04.2012 - 04.2013

Basic Certificate in Leadership - Basic Certificate in Leadership

Daystar Leadership Academy
04.2012 - 05.2012

Professional Diploma in Human Resource Mgt - Human Resource Management

Chartered Institute Of Personnel Management CIPM
06.2011 - 02.2014

Guidance Counselor

Immaculate Conception College
02.2011 - 02.2012

Production Supervisor

Zoom Imitators Nigeria Limited
11.2010 - 02.2011

Bachelor of Science - Guidance & Counselling

University of Ilorin
12.2006 - 09.2010

Marketer at Guinness Plc.

Cross Marketing Nigeria Limited
08.2005 - 11.2006

WASSCE - Secondary Education

Cherubim & Seraphim College
09.1998 - 07.2004

First Leaving Certificate - Primary School Education

Joy Centre Nursery & Primary School
09.1993 - 06.1998
Joseph Oluwafemi IjihHuman Resources Professional