Hospitality Professional Pursuing a Career in Accounting
Lagos State
Summary
Detail-oriented individual skilled in inventory management and organization. Proven track record in enhancing team productivity and fostering effective communication within fast-paced settings. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.
Overview
5
5
years of professional experience
Work History
Waiter
WBAR LOUNGE, HR
Island
09.2022 - 07.2024
Delivered exceptional customer service in fast-paced lounge, enhancing guest satisfaction.
Assisted guests with menu selections and special requests.
Maintained cleanliness and organization of dining areas and bar stations.
Processed payments accurately using point-of-sale systems.
Engaged with customers to confirm meal satisfaction, fostering positive dining experiences.
Took orders from patrons accurately and efficiently.
Utilized comprehensive menu knowledge to guide guests in selections, improving overall dining experience.
Supervisor
Spoon-Domain, CEO
Lagos
04.2021 - 10.2021
Supervised daily operations, enhancing workflow and productivity.
Trained new employees on company policies and safety protocols.
Coordinated team schedules to maximize resource allocation and coverage.
Monitored inventory levels and managed supply orders, ensuring seamless operations.
Skills Trainer
Chicken Republic, Manager
Island
08.2019 - 01.2021
Created training materials to enhance employee skills and support learning objectives.
Facilitated workshops to improve team collaboration and communication.
Coordinated training sessions, securing necessary resources to facilitate effective learning.
Identified individual training needs based on observed behaviors or performance gaps.
Monitored and prepared reports on training outcomes and general program success.
Managed budget allocations for soft skills training programs.
Built supportive relationships with trainees to foster confidence and engagement during training.
Scheduled and managed group activities that increased collaboration among team members.