Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic
JONATHAN O. ICHIDE

JONATHAN O. ICHIDE

Ikorodu,nigeria

Summary

Employee with strong expertise in training and mentoring, fostering skill development and team cohesion. Proven ability to collaborate effectively and drive projects to completion. Demonstrates proactive approach to problem-solving and task execution.

Overview

31
31
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification

Work history

Service Centre Manager

TradePlus Consult Ltd
Ikorodu, Lagos
02.2023 - Current
  • Engineered plans targeting increased Sales outcomes.
  • Supervised daily functions in service centre, facilitating streamlined workflow.
  • Engaged with suppliers and vendors to sustain reliable provision of necessary items.
  • Generated reports summarising service centre activities.
  • Addressed customer inquiries to fulfil customer needs.
  • Executed customer training focused on utilising product features and highlighting benefits

Electrician

Freelance
Ikorodu, Lagos
04.2019 - Current


  • Responded swiftly to emergency calls outs, reducing potential damage or loss.
  • Worked well under pressure during time-sensitive projects ensuring timely completion.
  • Uphold customer satisfaction via unwavering commitment to professional service.

Training Coordinator

Ellen-Gold Ventures
Lagos, Nigeria
01.2007 - 07.2025


  • Collaborated with management teams, ensuring alignment of training goals with company objectives.
  • Coordinated with external trainers when required; ensured thorough understand of the company's unique needs and expectations from the session.
  • Source, implement, assess, and launch hardware and software computer systems for clients.
  • Delivered training programs to external clients across diverse industries.
  • Identified skills gaps with thorough employee assessments.
  • Evaluated training programme needs and obstacles, working alongside management to facilitate improvements.

Manager: Education and Personal Development

Fatmak International Limited
Ilupeju, Nigeria
01.2005 - 01.2006
  • Supervised project timelines for timely completion.
  • Fostered a positive work environment with regular team-building activities.
  • Delegated tasks efficiently to maximise productivity.
  • Facilitated staff training, resulting in better customer service.
  • Guided and oversaw administrative staff facilitating uninterrupted daily activities

Business Support Executive

Fatmak International Limited
Ilupeju, Nigeria
01.2002 - 01.2004
  • Ensured timely project completion through regular progress assessments.
  • Elevated productivity through streamlined office operations.
  • Optimised team communication through consistent meetings and briefings.
  • Delivered extensive support to senior executives, facilitating seamless daily operations.
  • Coordinated logistics functions, such as travel logistics, visa processing, and accommodation reservations.

Systems Officer

Lonik Investments Nig. Ltd.
Surulere, Nigeria
01.2000 - 01.2002
  • Boosted client satisfaction by providing timely remote IT support.
  • Installed and configured computer systems for optimised performance.
  • Achieved task delivery within demanding timeframes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.


Computer Instructor

Tora Computer School.
Anthony Village, Nigeria
01.1999 - 01.2000
  • Fostered a positive and supportive learning environment using effective classroom management techniques.
  • Increased computer literacy for students through engaging tutorials.
  • Prepared students for real-world applications by teaching practical computing tasks such as typing and internet navigation.
  • Ensured timely syllabus coverage without compromise on concept clarity or depth of understanding.
  • Boosted student insight by designing personalised lesson plans.

Computer Operator

Aiguoba Alofoje and partners
Festac-Town, Nigeria
01.1997 - 12.1997
  • (Chartered architects)
  • Increased system efficiency by conducting regular computer hardware and software maintenance.
  • Resolved technical issues swiftly to minimise disruption to daily operations.
  • Executed tasks involving computers and data processing equipment following established procedures.
  • data management tasks

Industrial Trainee

Motor Parts Industries Ltd
Ijora, Nigeria
01.1995 - 01.1996
  • Coordinated with team members to maintain efficient daily operations.
  • Applied problem-solving skills to troubleshoot equipment issues swiftly.
  • Performed routine checks on machinery, prevented costly breakdowns.
  • Maintained adherence to maintenance schedule consistently, limiting occurrences of unplanned downtime.

Education

National Technical Certificate - Domestic Electrical Installation and Maintenance

Field Of Skills And Dreams VTE Academy
Lagos, Nigeria
01.2019 - 04.2019

Bachelor of Science - Computer Science

Lagos State University
Lagos, Nigeria
09.2003 - 06.2008

Certificate - RF Planning and Implementation, VSAT Installation & Maintenance, Voice Engineering

TTC Mobile Ltd.
Lagos, Nigeria
/2008 - 01.2008

Certificate - MS-Windows 4.0 NT Server and Novel NetWare 5.1

Microbyte International (Nig) Ltd

Diploma - Microsoft Office Operations

Onuchi Information Service

Certificate - Systems Installation and Maintenance

Onuchi Information Service

Diploma - Data Processing

University of Lagos
Lagos, Nigeria
09.1993 - 06.1995

West Africa School Certificate - High school

Ireti Grammar School
Lagos, Nigeria
09.1984 - 06.1988

Skills

  • Marketing project leadership
  • Digital marketing (SMS and SM)
  • Delivery of executive presentations
  • Strategic networking
  • Sales strategy development
  • Customer retention
  • Anticipating customer needs
  • Self-starter attitude
  • Product demonstration expertise

Certification

  • Microsoft Certified Professional (MCP)
  • Cisco Certified Network Associate (CCNA)
  • CompTia Certified Technical Trainer – (CTT+) – Part 1
  • Microsoft Certified Application Specialist – MS Excel 2007 Expert

Timeline

Service Centre Manager

TradePlus Consult Ltd
02.2023 - Current

Electrician

Freelance
04.2019 - Current

National Technical Certificate - Domestic Electrical Installation and Maintenance

Field Of Skills And Dreams VTE Academy
01.2019 - 04.2019

Training Coordinator

Ellen-Gold Ventures
01.2007 - 07.2025

Manager: Education and Personal Development

Fatmak International Limited
01.2005 - 01.2006

Bachelor of Science - Computer Science

Lagos State University
09.2003 - 06.2008

Business Support Executive

Fatmak International Limited
01.2002 - 01.2004

Systems Officer

Lonik Investments Nig. Ltd.
01.2000 - 01.2002

Computer Instructor

Tora Computer School.
01.1999 - 01.2000

Computer Operator

Aiguoba Alofoje and partners
01.1997 - 12.1997

Industrial Trainee

Motor Parts Industries Ltd
01.1995 - 01.1996

Diploma - Data Processing

University of Lagos
09.1993 - 06.1995

West Africa School Certificate - High school

Ireti Grammar School
09.1984 - 06.1988

Certificate - MS-Windows 4.0 NT Server and Novel NetWare 5.1

Microbyte International (Nig) Ltd

Diploma - Microsoft Office Operations

Onuchi Information Service

Certificate - Systems Installation and Maintenance

Onuchi Information Service

Certificate - RF Planning and Implementation, VSAT Installation & Maintenance, Voice Engineering

TTC Mobile Ltd.
/2008 - 01.2008
JONATHAN O. ICHIDE