JOHN OGBONNIA NWODO
Collierville
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
6
6
years of professional experience
Work History
Retail Associate
Ross
04.2023 - Current
- Assisted an average of 100+ customers daily, delivering prompt and courteous service to ensure a seamless shopping experience.
- Maintained store appearance by organizing merchandise and ensuring shelves were fully stocked, contributing to a 15% increase in customer satisfaction scores (based on internal surveys).
- Operated POS system to process transactions accurately, handling $3,000+ in daily cash and credit sales with a 100% accuracy rate.
- Replenished sales floor merchandise and performed recovery duties, reducing restock time by 20% during high-traffic hours.
- Supported inventory management by participating in quarterly stock audits, helping reduce inventory shrinkage by 12% year-over-year.
- Collaborated with team members during new shipment processing, helping unpack and merchandise 200+ items per shift efficiently.
- Ensured loss prevention procedures were followed, contributing to a 10% reduction in theft-related incidents.
- Trained and mentored 3+ new hires on company protocols, register operation, and customer service standards.
Research & Media Intern
ACIOE Associates
09.2021 - 12.2021
- Conducted in-depth market research and competitor analysis, delivering actionable insights that contributed to the development of 5+ strategic recommendations for client campaigns.
- Assisted in creating and curating content for digital media platforms, increasing social media engagement by 20% within a three-month period.
- Supported media outreach efforts by drafting press releases and pitches, resulting in 10+ media placements across industry publications.
- Analyzed data from client campaigns and media coverage, presenting reports that helped improve campaign performance by 15% based on key metrics.
- Worked alongside senior staff to compile data for 5+ client presentations, ensuring accuracy and relevance of content and insights.
- Monitored industry trends and competitor activity, providing weekly reports to the team that helped refine client strategies and stay ahead of market shifts.
- Assisted in the development of case studies and white papers, contributing to 3 published materials that enhanced the firm’s credibility and thought leadership.
- Coordinated logistics for client events and webinars, supporting the organization of 3+ events with an average attendance of 50+ participants.
Fundraising Assistant
St Josephs College Charity
02.2019 - 10.2019
- Assisted in the planning and execution of fundraising events, contributing to the successful raising of over $10,000 in donations for various college programs and initiatives.
- Coordinated communication with donors, alumni, and volunteers, helping to increase event attendance by 25% compared to previous years.
- Managed social media campaigns and email newsletters, boosting online engagement by 30% and increasing donation conversion rates.
- Conducted donor research and created targeted outreach strategies, helping to secure 15+ new donor relationships.
- Supported event logistics, including venue setup, volunteer coordination, and donation tracking, ensuring seamless execution for 3+ major fundraising events.
- Assisted in the creation of promotional materials, including brochures and flyers, contributing to a 20% increase in donor participation at events.
- Maintained donor records in the database, ensuring accuracy and up-to-date contact information for over 100 donors.
Legal Assistant
Law Firm
07.2019 - 09.2019
- Carried out administrative tasks such as answering phone calls, responding to emails, and greeting clients
- Attended meetings and kept records of lawyers in attendance
- Organized and stored court files appropriately
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Communicated pertinent information to clients via phone, email, and mail.
Education
Bachelor of Arts - International And Global Studies
University of Memphis
Memphis, TN, USA01.2023
Bachelor of Arts - International Relations
Aston University
Birmingham, UK09.2021
High School Diploma -
St. Josephs College
Ipswich, UK06.2020
Skills
- Teamwork and collaboration
- Verbal/written communication
- Complex Problem-solving
- Multi-tasking strength
- Exceptional customer service
- Time management
- Task prioritization
- Goal oriented
Hobbies
- Internet research
- Playing video games
- Reading books
Timeline
Retail Associate
Ross
04.2023 - Current
Research & Media Intern
ACIOE Associates
09.2021 - 12.2021
Legal Assistant
Law Firm
07.2019 - 09.2019
Fundraising Assistant
St Josephs College Charity
02.2019 - 10.2019
Bachelor of Arts - International And Global Studies
University of Memphis
Bachelor of Arts - International Relations
Aston University
High School Diploma -
St. Josephs College
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