Power BI
John Agbai
Data Strategist/Manager
Ikeja
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
CDO
Royal Exchange
Lagos
06.2021 - Current
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Delivered services to customer locations within specific timeframes.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
IT Manager
FBN Insurance VLtd
Lagos
05.2014 - 05.2021
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Created and terminated user's accounts from start to finish in business applications.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Guided organizational technology strategy and roadmaps.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Oversaw daily performance of computer systems and immediately responded to [Type] issues to keep network up and running.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Customized and repaired technology based on staff requests.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Coordinated technical training and personal development classes for staff members.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Updated customers and senior leaders on progress and roadblocks.
- Assisted in development of long-term strategies to grow department and resources.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Managed life cycle replacement of hardware and software.
- Oversaw development and implementation of improvements to support network operations.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Coordinated secure system access of users to various department systems and platforms.
- Implemented and maintained technology and software budget.
- Communicated regularly with customers concerning data exchange and technology integration.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
Chief Data and Analytics Officer
Jsoft Solutions Ltd.
Lagos
01.2010 - 05.2014
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Interpreted business questions and collaborated with engineering teams to identify data sources.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Created and automated data visualizations to present insights and tell compelling stories.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Oversaw business-wide changes to modernize procedures and organization.
- Formulated and executed strategic initiatives to improve product offerings.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Oversaw divisional marketing, advertising and new product development.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Created succession plans to provide continuity of operations during leadership transitions.
- Represented organization at industry conferences and events.
- Monitored key business risks and established risk management procedures.
- Directed technological improvements, reducing waste and business bottlenecks.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Cultivated company-wide culture of innovation and collaboration.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Initiated strategy to drive company growth and increase market share and profitability.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Devised and presented business plans and forecasts to board of directors.
Senior Data Analyst
Union Assurance Co. Ltd
Lagos
04.2004 - 01.2010
- Leveraged text, charts and graphs to communicate findings in understandable format.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
- Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Created and automated data visualizations to present insights and tell compelling stories.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Deployed predictive analytics models to forecast future trends.
- Developed and maintained data warehouses and data marts to support business operations.
- Created dashboards to monitor and track key performance indicators.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Generated ad-hoc reports to evaluate specific business requirements.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Optimized data access and storage to improve performance of analytics systems.
- Implemented business intelligence solutions to increase operational efficiency.
- Utilized data visualization techniques to present and explain complex data sets.
- Provided technical support for troubleshooting analytics and reporting issues.
- Designed and developed data pipelines to acquire, clean and process data.
- Developed data mining algorithms to identify and classify patterns in data.
- Identified patterns and trends in large data sets and provided actionable insights.
- Created data models to support decision-making processes.
- Developed and implemented data governance policies and procedures.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Generated standard and custom reports to provide insights into business performance.
- Assisted with creating data cubes and OLAP models to improve data analysis.
Programmer Analyst
Loveworld Publication Inc.
Lagos
12.2002 - 04.2004
- Directed software design and development to meet client needs for functionality and performance.
- Delivered scalable system architecture to support high-availability Internet site with various internal applications.
- Contributed to codebase used in software deployment on multiple virtual machines.
- Improved systems with addition of new features and infrastructure.
- Participated in design sessions with clients to ascertain project specifications.
- Updated documentation with project deviations to capture changes.
- Enhanced interfaces to promote better functionality for users.
- Documented program development and revisions to maintain records.
- Tested and deployed scalable and highly available software products.
- Approved engineering and project scope documents prior to delivery.
- Maintained existing software systems by identifying and correcting software defects.
- Planned computer systems using information engineering, data modeling, and structured analysis.
- Identified causes of issues within applications and determined which modifications needed to be made.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Maintained existing applications and designed and delivered new applications.
- Worked closely with clients to establish specifications and system designs.
- Implemented innovative systems for data collection.
- Wrote highly maintainable, solid code for software system.
- Designed and implemented scalable applications for data extraction and analysis.
- Performed regression and system-level testing to verify software quality prior to release.
- Responded to and remedied critical issues to limit downtime.
Education
Master of Science - Information Technology
University of Lagos
Lagos, Nigeria 12.2005 - 12.2007
Bachelor of Science - Engineering Technology
Enugu State University of Science & Technology
Enugu, Nigeria 11.1996 - 12.2001
Skills
Decision-Making
Organization and Time Management
Teamwork and Collaboration
Interpersonal Communication
Multitasking Abilities
Attention to Detail
Software
Tableau
MS Office
MS Visual Studio
MS SQL Server
Oracle - Mysql/Plsql
Certification
MCP/MCSD
Timeline
CDO
Royal Exchange
06.2021 - Current
IT Manager
FBN Insurance VLtd
05.2014 - 05.2021
Chief Data and Analytics Officer
Jsoft Solutions Ltd.
01.2010 - 05.2014
Master of Science - Information Technology
University of Lagos
12.2005 - 12.2007
Senior Data Analyst
Union Assurance Co. Ltd
04.2004 - 01.2010
Programmer Analyst
Loveworld Publication Inc.
12.2002 - 04.2004
Bachelor of Science - Engineering Technology
Enugu State University of Science & Technology
11.1996 - 12.2001