Hi, I’m
JOEL DAJWAT
ABUJA
Summary
Results-driven Administrative and Facilities Management professional with over 5 years of experience overseeing office administration, facility operations, and organizational support services. Proven ability to manage administrative systems, coordinate teams, and implement operational improvements that enhance efficiency and service delivery. Skilled in budget management, vendor coordination, maintenance planning, and stakeholder engagement. Known for strong organizational leadership, problem-solving ability, and commitment to maintaining safe, efficient, and well-managed work environments.
Overview
9
years of professional experience
Work History
ENL Consortium
Facility Manager
01.2023 - Current
Job overview
- Oversee daily facility operations to ensure the safety, functionality, and efficiency of office and residential estate infrastructure.
- Develop and implement preventive maintenance schedules for the facilities and construction equipment.
- Manage facility management budgets including maintenance, repairs, and operational costs.
- Supervise technicians, security personnel, and maintenance staff to ensure effective service delivery.
- Coordinate external vendors and contractors for maintenance, repairs, and facility upgrades.
- Develop and implement policies and procedures to improve facility and estate management operations.
- Serve as the primary point of contact for facility-related complaints, maintenance requests, and operational issues.
- Prepare operational and performance reports for senior management.
- Key Achievements
- Improve maintenance response from 40% to 70% by restructuring technician deployment.
- Strengthened estate security through the introduction of a digital access card system.
- Improved tenant/customer satisfaction by introducing a structured feedback questionnaire system.
- Created an easy way of communicating with the management.
ENL Consortium
Assistant Admin Manager/Human resource manager
08.2019 - 12.2022
Job overview
- Assisted the Head of Administration in coordinating office operations and administrative systems.
- Supervised administrative staff and delegated responsibilities to ensure operational efficiency.
- Managed office inventory, procurement, and vendor relationships.
- Assisted in the preparation and monitoring of the administrative budget.
- Maintained and organized office records, documentation, and filing systems.
- Coordinated meetings, travel arrangements, and executive schedules.
- Prepared administrative reports and operational updates for management.
- Conduct or coordinate interviews and selection.
- Manage on boarding and orientation of new employees.
- Maintain accurate employee records and personnel files.
- Monitor attendance, punctuality, leave, and employee conduct.
- Address workplace concerns and employee grievances.
- Develop and manage employee appraisal systems.
- Support promotions, transfers, and career progression.
- Identify employees’ training needs.
- Organize training, workshops, and professional development.
- Payroll and Benefits Coordination
- Manage employee benefits, allowances, bonuses, and deductions.
- Ensure payroll information is updated when employees join, leave, or change roles.
- Handle disciplinary matters, queries, warnings, and investigations.
- Mediate workplace conflicts.
- Manage resignations, retirements, terminations, and dismissals.
- Conduct exit interviews.
- Ensure proper handover and clearance procedures.
- Process final salary and other applicable entitlements with the relevant departments.
- Key Achievements
- Improved office supply management through structured inventory monitoring.
- Supported the implementation of improved documentation and record-keeping systems.
- Assisted in coordinating administrative processes that improved overall office efficiency.
ENL Consortium
Assistant (NYSC)
12.2017 - 10.2018
Job overview
- Maintained accurate data records using spreadsheets and database systems.
- Managed physical and digital filing systems for easy document retrieval.
- Monitored office supplies and coordinated procurement when required.
- Served as the first point of contact for visitors and internal administrative inquiries.
Education
Ahmadu Bello University
MBA from Human Resource Specialization
University Overview
In view
Plateau State University Bokkos
BSC from Sociology
06.2017
University Overview
Second Class lower (Hons.)
Cocin Comprehensive Collage Gindiri Jos
SSCE from WAEC
05.2011
Skills
Administrative Operations Management
Facility & Estate Management
Budget Planning & Cost Control
Vendor & Contractor Management
Team Leadership & Staff Supervision
Microsoft Office Suite (Excel, Word, PowerPoint)
TRAINING(S) ATTENDED
Facility Management (August 2023)
Timeline
Facility Manager
ENL Consortium
01.2023 - Current
Assistant Admin Manager/Human resource manager
ENL Consortium
08.2019 - 12.2022
Assistant (NYSC)
ENL Consortium
12.2017 - 10.2018
Cocin Comprehensive Collage Gindiri Jos
SSCE from WAEC
Plateau State University Bokkos
BSC from Sociology
Ahmadu Bello University
MBA from Human Resource Specialization