JOAN OMIO UKHUEDUAN

Responsibilities.

• Identify both struggling and successful sales initiatives and explore ways to improve on sales metrics.
• Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
• Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Responsibilities

• Implements marketing analyzing sales forecasts; preparing marketing and advertising strategies, planning and organizing promotional presentations; updating calendars.
• Prepares marketing reports by collecting, analyzing, and summarizing sales data.
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
• Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
• Plan meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
• Worked closely with National Sales Manager to maintain optimum levels of communication to effectively and efficiently complete projects.
• Led projects and analyzed data to identify opportunities for improvement.

Responsibilities

• Customer, product and salesman data maintenance on SFA and ORION.
• Maintenance of Help Desk portal.
• Uploads and calculation of salesmen incentive.
• New customer creation and approval.
• Provide support on key sales operations tools such as Jedox.
• Support customizations to existing Salesforce application based on defined business requirements.
• Contribute to design and implementation of new functional tests based on latest tools and frameworks.
• Analyze test results(issues) and take appropriate follow-up actions.
• Lent qualitative analytical support to lead data analysis testing policy.

Responsibilities

• Management of data and sales forecast analysis of the region.
• Resolve of automating system software technical issues.
• Salesmen device training and personnel evaluation.
• Identified issues, analyzed information and provided solutions to problems.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

• Sorted and distributed office mail and recorded incoming mails for corporate records.
• Handled client correspondence and tracked records to foster office efficiency.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.

• I.T student and Tissue Culture Laboratory Assistant.