Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Work Availability
Quote
Timeline
Generic
Joan Bright Adeyemo

Joan Bright Adeyemo

Administrative Manager
Ogbomoso,Oyo

Summary

Encouraging manager, collaborative leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience
7
7
years of post-secondary education
16
16
Certifications

Work History

Business Owner

De Joan’s Network
Ogbomoso, Nigeria
09.2023 - Current
  • Managing automated Virtual top-up services of instant recharge of Airtime, Data Bundles, Cable TV subscriptions, and Electricity Bill Payments.
  • Training and motivating employees to perform daily business functions.
  • Providing Customer Service support for clients.
  • Preparing bank deposits and handling business sales, returns, and transaction reports.
  • Putting together realistic budgets based on costs and fees for successfully operating the business
  • Introducing new methods, practices, and systems to reduce turnaround time.

Elderly Caregiver Volunteer

Grace Nursing Care Centre
Abuja, Nigeria
01.2023 - Current
  • Assisting clients with daily living needs to maintain self-esteem and general wellness.
  • Monitoring client vital signs, administering medications, and tracking behaviors to keep the healthcare supervisor well-informed.
  • Administering medications following prescribed instructions to alleviate symptoms and discomfort, and monitoring client reactions.
  • Turning and positioning bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintaining a clean, safe, and well-organized patient environment.
  • Establishing nutritious meal plans and preparing daily offerings to meet patient dietary needs.
  • Offering companionship and kindness to elderly patients.
  • Conversing, and reading aloud to keep patients mentally alert.
  • Providing safe mobility support to help patients move around personal and public spaces.
  • Documenting daily activities and changes in client condition to enable tracking history and maintain accurate records.
  • Developing and implementing individualized care plans to cater to client needs and better assist.
  • Observing the health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Guiding patients to restroom to support bladder and bowel relief requirements.
  • Supporting the daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming.
  • Cooking meals and assisted patients with eating tasks to support healthy nutrition.
  • Providing compassionate and patient-focused care to cultivate well-being.
  • Recording status and duties completed in logbooks for management.
  • Maintaining strong connections within the caregiver community to gain continuous knowledge.
  • Laundering items, changing sheets, and making beds to keep patients' bedrooms clean.

Business Owner

De Joan’s Collections
Ogbomoso, Oyo
01.2022 - Current
  • Oversaw business budget planning and administration, accounting functions, purchasing, and monthly payroll to handle financial needs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Director of Administration

Dag Heward-Mills Ministry Worldwide
Abuja, Nigeria
08.2015 - 12.2021
  • Development of corporate policies and procedures and oversee implementation.
  • Budget development and management Procurement of goods and services.
  • Annual development of organizational and operational plans.
  • Itinerary management of the Executive Director.
  • Strategic planning management.
  • Liason to organization attorney for legal aspects of organization administration.
  • Position posting, screening, and interviewing candidates.
  • Training of new hires and refresher courses for existing staff.
  • Supervision of Administrators in various countries.

Director of Administration, East Africa

Dag Heward-Mills Literature Campaign International
Nakuru, Kenya
08.2011 - 07.2015
  • Finance management of the Literature Campaign.
  • Monitored, evaluated & coordinated Country Representatives, Agents, and Bookshops in East Africa and the Indian Ocean Islands.
  • Prepared monthly provincial analysis and country reports of work done.
  • Booked and reserved tickets and hotels in the region.
  • Scheduled and organized conferences and seminars.
  • Mobilized and organized delegates to travel for the Annual Ministers Conference in Ghana.
  • Managed a fleet of trucks and cars for operations.
  • Stock management of resources.

Finance Administrator, SADC Region

Lighthouse Chapel International, South Africa
Pretoria, South Africa
08.2008 - 07.2011
  • Utilized financial software to prepare consolidated financial statements for external auditors.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Prepared internal and regulatory financial reports, balance sheets, and income statements.
  • Paid salaries and taxes of staff.
  • Prepared and analyzed council data on the various offices; Income, Expense, Legal, and Development.
  • Organized Council meetings and followed up on the implementation of council decisions.
  • Booking and Reservation of tickets and hotels for council members.
  • Taught and trained Cell Leaders.
  • Coordinated and invigilated Examinations.
  • Mentored Cell Leaders.
  • Organized special events.
  • Trained and monitored treasurers in all 53 churches in the SADC Region.
  • Organized fast-track auditing in all 53 branches.
  • Supervised the banking of offerings and its proper management.

Assistant Projects Engineer

Electricity Company Of Ghana, ECG
Tema, Ghana
11.2005 - 08.2006
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Provided technical direction of system development methodologies to improve technical performance.
  • Captured field data for the production of the DEGIS map (DEGIS- Distribution Engineering and Geographic Information Systems).
  • Automated engineering and customer service maps using AUTOCAD.
  • Queried data entry, screened data, and validated data.
  • Assisted the main geomatics engineer in charge of the project.

Education

Master Of Business Administration - Strategic Management

Mount Kenya University
Nairobi, Kenya
05.2012 - 08.2015

Bachelor Of Science - Geomatic Engineering

Kwame Nkrumah University of Science And Technology
Kumasi, Ghana
08.2001 - 06.2005

Skills

Operations management

undefined

Software

Microsoft Office Suite

Galileo Professional Cryptic, Ticketing & Air Travels

ACS Technologies

Quick Books Finance Software

Certification

Galileo Professional Cryptic

Interests

Reading

Dancing

Cooking and Baking

Interior Decoration

Designing Clothes

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Innovation distinguishes between a leader and a follower.
Steve Jobs

Timeline

Business Owner

De Joan’s Network
09.2023 - Current

Care Certificate

01-2023

Health and Safety

01-2023

First Aid

01-2023

Fire Safety

01-2023

Infection Control

01-2023

Food Hygiene

01-2023

Safeguarding and Protecting Adults

01-2023

Mental Health

01-2023

Managing Continence

01-2023

Basic Life Support

01-2023

Moving and Handling

01-2023

Medication Practice

01-2023

Adult Social Healthcare

01-2023

Stress Management

01-2023

Basic Culinary Arts and Etiquette

01-2023

Elderly Caregiver Volunteer

Grace Nursing Care Centre
01.2023 - Current

Business Owner

De Joan’s Collections
01.2022 - Current

Director of Administration

Dag Heward-Mills Ministry Worldwide
08.2015 - 12.2021

Master Of Business Administration - Strategic Management

Mount Kenya University
05.2012 - 08.2015

Director of Administration, East Africa

Dag Heward-Mills Literature Campaign International
08.2011 - 07.2015

Finance Administrator, SADC Region

Lighthouse Chapel International, South Africa
08.2008 - 07.2011

Galileo Professional Cryptic

07-2007

Assistant Projects Engineer

Electricity Company Of Ghana, ECG
11.2005 - 08.2006

Bachelor Of Science - Geomatic Engineering

Kwame Nkrumah University of Science And Technology
08.2001 - 06.2005

Similar Profiles

CREATE PROFILE
Joan Bright AdeyemoAdministrative Manager