Jite Ikanone

• Managed diverse team of sales professionals, fostering collaborative work environment for increased productivity.
• Developed and implemented organisational strategies to achieve set goals and objectives and secured long-term success.
• Worked closely with organisational leadership and board of directors to guide operational strategy.
• Developed strategic partnerships with key stakeholders to expand organisation''s reach and influence.
• Implemented strategic improvements to boost operational and organisational efficiencies, resulting in over 1 billion Naira in revenue this year.

• Represented and Sold Poleis Realty's Products and Services to Customers: Actively promoted and sold Poleis Realty's real estate products and services by understanding customer needs and showcasing benefits of offerings. Conducted thorough due diligence on potential investments, minimising exposure to unsuitable opportunities for clients.
• Prepared Action Plans and Schedules to Meet Revenue Targets: Developed and implemented action plans and schedules that outlined strategies for achieving specific sales and revenue goals.
• Established and Maintained Relationships with Current and Potential Customers: Built and maintained strong relationships with existing and potential customers through regular communication and excellent customer service.
• Responded to Sales Inquiries and Followed Up Appropriately: Efficiently handled and responded to sales inquiries, following up with prospects to convert them into clients.
• Prepared Weekly Activity Reports and Relevant Sales Materials: Compiled weekly activity reports and developed sales materials to track progress and support sales efforts.
• Managed Account Services, Initiated Contact with Potential Clients, and Coordinated Site Visits: Oversaw account services, initiated contact with potential clients, and organised site visits to ensure a seamless customer experience.

• Responsible for Identifying & Attracting Potential Prospects (Clients/Investors):
  Handled the pitching process by bringing them to the promotional venue stand.
• Core Function Was to Generate Qualitative Leads:
  Demonstrated and provided information on promoted products, creating a positive image for the brand.
• Used Presentation Materials Provided to Showcase Company Products:
  Strictly followed daily/monthly targets for collecting qualified leads.
• Encouraged and Pushed Clients for Office and Site Meetings:
  Sourced new sales and meeting opportunities, identified interest, and understood customer needs

• Followed up on prospective parents for inquiries through direct meetings, live chat, phone calls, and emails.
• Developed innovative communication, recruitment, and enrolment strategies in coordination with senior management to attract and enroll more students.
• Maintained student database, telephone logs, and student feedback to generate reports for management when required. Followed up immediately when prospects reached out to quickly resolve concerns.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organisation.
• Identified prospective students who would bring character and value to institution through performance in academics and character.

Interpreted management directives to define and document administrative staff processes

• Assisted employees with day-to-day work and complex problems by applying motivational and analytical strategies
• Established and updated work schedules to account for changing staff levels and expected workloads
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
• Codified office structures and processes to promote teamwork and performance
• Maintained accurate, current and compliant financial records by monitoring and addressing variances.

• Responsible for the safety and efficiency of both workers and equipment
• Handled exceptional cases, such as accident victims or patients, by attending to their biometrics.
• Coordinated repairs, updates, and resolution of hardware or software issues.
• Verified and scanned all submitted documents.

• Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
• Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits
• Spearheaded business operations by consistently seeking methods to improve profitability through cost containment, efficiency improvements and revenue generation
• Communicated with customers and vendors positively with particular attention to problem resolution
• Monitored daily operations and implemented changes to maintain highest quality of care for each customer.

• Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels
• Mentored team of five junior members on protocols and procedures of each station to optimize their contributions.
• Maximised productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

• Coordinated timely responses to online customer communication and researched complex issues
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
• Maintained accurate and current customer account data with manual forms processing and digital information updates
• Developed client rapport by promptly processing requests and resolving financial discrepancies
• Reduced spending by negotiating beneficial deals to secure ideal rates.