Summary
Overview
Work History
Education
Skills
Affiliations
Personal Information
Languages
Volunteer Experience
References
Software
Interests
Networking, Reading, Data, Sports
Timeline
BusinessAnalyst
JIMOH ADEWALE ADEBOUN

JIMOH ADEWALE ADEBOUN

Customer Solutions | Pharmacist
Lagos,Lagos

Summary

I am a solution driven professional with years of experience in Healthcare, Healthtech and Health Insurance, mastering solutions provision, business partnerships, customer relationships and successful clients management.

A good leader and team player with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing, and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Excels in high-volume atmospheres requiring multitasking skills and commitment to customer satisfaction. Showcases attention to detail and responds to shifting priorities across broad range of order fulfillment tasks to drive operational efficiencies.

Overview

4
4
years of professional experience

Work History

Customer Solutions: Supply Chain and Distribution Operations, Order Management

mPharma Health Nigeria Limited
Lagos, Nigeria
7 2023 - Current
  • Identify and find solutions to potential operational issues such as Billing, Drug Procurement, Warehouse Inventory and Deliveries of inventory and services
  • Coordinate multiple customer accounts and manage relationships utilizing customer solutions best practices
  • Provide routine reports to enhance management decision on customers, as well as provide routine reports on Sales fulfillment and Volume fulfillment. One of which is daily preparation of supply chain tracker and fulfillment dashboards using top data analysis tools and reporting directly to the Head of supply chain and chief executive officer.
  • Data driven process improvement and service optimization by interfacing with the entire supply chain department to ensure all orders are fully serviced within the agreed timelines i.e from Order Generation, Procurement, Warehousing to Actual Delivery
  • Work in collaboration with the supply chain team to improve order fulfillment by 10% quarterly after the huge FOREX surge to optimize and sustain business collaborations
  • Warehouse operations; inbound, outbound and distribution operations using operational data and appropriate markers
  • SAP ERP(Enterprise Resource Planning ) work-flow operations
  • Inventory data analysis, procurement and procurement forecasts to minimize out-of-stocks, product substitution for effective and efficient service delivery to partners and our organization
  • SAP MM(Materials Management): optimize their procurement, inventory management, and material planning Processes
  • Business to Business (B2B) and Business to Customer (B2C) account management
  • Supply chain operation management and improvement
  • Customer service, solutions and good of of Customer Relationship Management (CRM) software.
  • Streamlined order processing by implementing a centralized tracking system for purchase orders, improving visibility into order status updates.
  • Result Enhanced internal stakeholder satisfaction by providing timely updates on order status and addressing any supply-related concerns promptly and professionally.
  • Collaborated with cross-functional teams to develop and implement cost-saving initiatives for key commodities.
  • Participated in supplier performance reviews, addressing any concerns and reinforcing expectations for quality and delivery standards.
  • Contributed to risk assessment efforts, identifying potential disruptions in the supply base and developing contingency plans accordingly.
  • Supported the development of annual budgets by analyzing historical spend data and forecasting future needs.
  • Assisted in managing relationships with logistics providers, optimizing transportation routes and reducing shipping costs.
  • Result Increased on-time deliveries from suppliers by closely monitoring production schedules and proactively addressing potential delays or issues impacting service levels.
  • Enhanced supply chain efficiency by identifying bottleneck areas and proposing process improvements.
  • Assisted in the implementation of a new procurement system, streamlining purchasing processes and increasing visibility into spend data.
  • Reduced lead times for critical components through efficient inventory management and strategic sourcing.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
  • Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
  • Teamed with sales and marketing teams to confirm that product availability meets customer demand.
  • Devised and maintained an up-to-date database of supplier and vendor performance metrics.
  • Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.

Clinical Pharmacist and Pharmaceutical Procurement

Reddington Multi-Specialist Hospital
Victoria Island, Lagos
05.2022 - 06.2023


  • Inventory management, procurement and procurement forecasts to minimize out-of-stocks, product substitution for effective and efficient service delivery to patients and the hospital
  • Participate in ward rounds, make interventions when necessary and developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
  • Keep up to date with, and contribute to, research and development using appropriate data analytic and project management tools
  • Provide information on expenditure and revenue generation of pharmacy operations
  • Prepare and quality-check sterile medications, for example, intravenous medications.
  • Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
  • Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
  • Educated patients on proper medication use and adherence, leading to improved health outcomes and decreased hospital readmissions.
  • Participated in continuous professional development activities to stay current on evolving trends within clinical pharmacy practice.
  • Trained pharmacy residents and interns on clinical care and medication dispensing.
  • Assisted with the development of institution-specific order sets to standardize prescribing practices throughout the hospital system.
  • Implemented cost-saving measures through formulary management and utilization review, ensuring efficient use of resources while maintaining high-quality patient care standards.
  • Contributed to antimicrobial stewardship efforts by monitoring antibiotic usage patterns and making recommendations for targeted improvements.
  • Played an integral role in emergency response situations, providing expert guidance on appropriate drug therapy interventions during critical moments of patient care.
  • Served as a drug information resource for healthcare professionals, improving prescribing practices across the institution.
  • Participated in quality improvement initiatives to optimize clinical pharmacy services within the organization.
  • Streamlined medication reconciliation process, reducing medication errors and enhancing patient safety.
  • Led integration of new drug interaction software, enhancing patient care quality.
  • Strengthened patient-pharmacist relationships through empathetic and clear communication.
  • Enhanced drug safety by participating in pharmaceutical research and staying informed about drug recalls and safety alerts.
  • Played key role in pharmacy's accreditation process, ensuring compliance with all regulatory standards.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.

PHARMACY MANAGER

Naza Pharmacy Limited
Gbagada, Lagos
07.2021 - 07.2022
  • Successfully executed marketing initiatives to enhance profitability within the pharmacy.
  • Developed procurement strategies and forecasts to reduce stock shortages and implement product substitutions for optimal service delivery to both patients and the hospital.
  • Oversaw efficient inventory management while minimizing overhead costs.
  • Offered consultations and provided responses to questions from patients, healthcare practitioners, and physicians concerning medications, possible side effects, and intended uses.
  • Collaborated with physicians and nearby healthcare providers to optimize medication therapy and educate patients about their prescriptions.
  • Strengthened business networks and vendor partnerships by cultivating relationships with suppliers and associates to broaden the business landscape.
  • Effectively oversaw medication inventory, sourced supplies, and promoted pharmaceutical products and services, aiding in revenue growth and market development.
  • Evaluated and directed pharmacy staff performance to enhance productivity and elevate customer satisfaction.
    Guided a team of skilled pharmacists and technicians in providing outstanding patient care and service.
  • Established robust connections with healthcare providers to facilitate seamless patient care coordination.
    Handled budget responsibilities, managing expenses to improve profitability while maintaining high standards of care.
  • Nurtured a patient-centered atmosphere within the pharmacy, encouraging lasting loyalty among customers.
  • Ensured adherence to pharmacy regulations and kept comprehensive records of all medications dispensed.
  • Managed procurement operations to guarantee sufficient stock levels while reducing waste from expired items.
    Provided training to pharmacy interns and newly onboarded pharmacy technicians.
  • Maintained compliance with regulations by staying informed about industry standards and ensuring precise documentation for audits.
  • Boosted revenue through targeted promotions, marketing strategies, and cross-selling initiatives.
  • Handled customer complaints with professionalism and efficiency by conducting thorough root-cause analyses to effectively address issues.
  • Streamlined workflow processes to lessen the turnaround time for prescription fulfillment while preserving accuracy.
  • Improved team communication by scheduling regular meetings focused on performance metrics, best practices, and strategies for continuous improvement.
  • Actively participated in the recruitment process by identifying high-caliber candidates who played a crucial role in the team's success in delivering exceptional pharmaceutical care services.
  • Enhanced operational efficiency within the pharmacy by implementing cutting-edge inventory management software.
  • Realized substantial cost reductions by securing more favorable agreements with pharmaceutical suppliers.
  • Improved the pharmacy's reputation in the community by launching health awareness initiatives.

INTERN PHARMACIST

Lagos State Health Service Commission
04.2021 - 03.2022
  • Dispensed prescription medication and Over-The-Counter Medications
  • Counseled and advised patients' on the use of their medications and lifestyle modifications
  • Managed and handled pharmaceutical stock.

LOCUM PHARMACIST

Bourdillon Pharmacy
Gbagada, Lagos
03.2020 - 06.2020
  • Dispensed prescription medication and Over-the-Counter Medications
  • Counseled and advised patients on the use of their medications and lifestyle modifications
  • Managed and handled pharmaceutical stock
  • Handled Pharmaceutical products labelled as 'poisons'.

Education

Diploma (Computer Engineering and Networking) - undefined

McAdolph System Incorporation

Bachelor of Pharmacy (B. Pharm.) -

Igbinedion University

Skills

Customer solutions and Process optimization

Affiliations

  • Pharmaceutical Society of Nigeria (PSN)
  • Pharmacists Council of Nigeria (PCN)

Personal Information

  • Gender: Male
  • Nationality: Nigerian

Languages

English
Bilingual or Proficient (C2)
Yoruba
Bilingual or Proficient (C2)

Volunteer Experience

  • Pharmaceutical Society of Nigeria Young Pharmacist Group Lagos State Chapter (PSN-YPG Lagos). Financial Secretary, 2022
  • PSN-YPG Lagos & Emzor Pharmaceutical Industry, Hepatitis screening exercise for corps members (NYSC camp, Lagos State). 07/01/22
  • PSN-YPG & Emzor Pharmaceutical Industry., World Hepatitis Day Health Outreach (in Yaba, Lagos State). 07/01/21
  • Volunteered as a Pharmacist at NNPC/SNEPCo free eye care program (Vision First Plus), Bariga, Lagos. 26th August - 30th August, 2024

References

  • Pharm. Ogechi Akaaha, mPharma Health Nigeria Limited, 08036229218
  • Pharm. Amusan Amusan Oluwaseun, Reddington Hospital, 081419947491

Software

Microsoft excel

Customer Relationship Management Software

SQL

Interests

Customer solutions

Business developments

Partnerships

Networking, Reading, Data, Sports

Love meeting people and leaving good impression. A growing reader, data enthusiast and lover of sports

Timeline

Clinical Pharmacist and Pharmaceutical Procurement

Reddington Multi-Specialist Hospital
05.2022 - 06.2023

PHARMACY MANAGER

Naza Pharmacy Limited
07.2021 - 07.2022

INTERN PHARMACIST

Lagos State Health Service Commission
04.2021 - 03.2022

LOCUM PHARMACIST

Bourdillon Pharmacy
03.2020 - 06.2020

Customer Solutions: Supply Chain and Distribution Operations, Order Management

mPharma Health Nigeria Limited
7 2023 - Current

Diploma (Computer Engineering and Networking) - undefined

McAdolph System Incorporation

Bachelor of Pharmacy (B. Pharm.) -

Igbinedion University

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