JIMMY FALANA
Transport Management
Lagos
Summary
Seasoned Operations Supervisor with a proven track record at TOBOLA GLOBAL AUTOMOTIVE SERVICES LTD, enhancing operational effectiveness and customer satisfaction. Expert in management and relationship building, I've significantly improved team productivity and operational efficiency through strategic oversight and data-driven decision-making. Excel in critical thinking and problem-solving, ensuring projects exceed expectations.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
TOBOLA GLOBAL AUTOMOTIVE SERVICES LTD
02.2022 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Operation Supervisor
Cross Country Transport Company
11.2019 - 03.2021
- Provided strategic oversight on major projects ensuring timely completion within budget constraints.
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
Administrative/supervisor
Nigeria Railway Service
11.2015 - 12.2016
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
Education
Bachelor's - Transport Management
Ladoke Akintola University of Technology
Ogbomoso, Oyo State 04.2001 -
Skills
MS (Word and Excel)
Transportation
Driving
Management
Project Management
Customer service
Critical Thinking
Problem Solving
Scheduling Planning
Public Speaking
Communication
Relationship Building
Organization
Timeline
Operations Supervisor
TOBOLA GLOBAL AUTOMOTIVE SERVICES LTD
02.2022 - Current
Operation Supervisor
Cross Country Transport Company
11.2019 - 03.2021
Administrative/supervisor
Nigeria Railway Service
11.2015 - 12.2016
Bachelor's - Transport Management
Ladoke Akintola University of Technology
04.2001 -