Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Accomplishments
Timeline
Generic

Jesufemi Samuel Ojelere

Head Network And Infrastructure
Lagos,Nigeria, Lagos

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

11
11
years of professional experience
18
18
Certifications
2
2
Languages

Work History

Team Lead, Network and Infrastructure

SunTrust Bank Nigeria
Nigeria, Lagos
05.2023 - Current
  • Lead the planning, deployment, and management of secure, high-availability network and server infrastructure to support banking operations and regulatory compliance.
  • Oversee the administration of physical and virtual servers (Windows/Linux), including Active Directory, DNS, DHCP, file systems, and core banking application servers.
  • Manage enterprise network architecture, including firewalls, routers, switches, and VPNs, ensuring robust security and minimal downtime.
  • Coordinate infrastructure projects such as data center upgrades, server migrations, and disaster recovery implementations in line with business continuity plans.
  • Monitor system performance, conduct root cause analysis, and implement proactive measures to prevent service disruptions.
  • Ensure compliance with internal IT policies, CBN regulations, and global cybersecurity standards (e.g., ISO 27001, PCI-DSS).
  • Collaborate with cybersecurity, application, and digital banking teams to support innovation and secure digital transformation initiatives.
  • Maintain comprehensive documentation of network topology, server configurations, and operational procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Created and managed project plans, timelines and budgets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Trained new team members by relaying information on company procedures and safety requirements.

Head Digital and Innovation

SunTrust Bank Nigeria
Nigeria, Lagos
10.2023 - 05.2025
  • Oversee the bank Digital banking platforms of the bank.
  • Own and monitor the digital-innovation project portfolio.
  • Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models.
  • Ensure that digital initiatives are fully integrated with the strategic-planning process, including leadership commitment and resource allocation.
  • Develop a clear and compelling digital strategy for the company’s future.
  • Build, manage, and continue to grow a digital-innovation ecosystem, both internal and external.
  • Identify new tools (AI, digital, CRM) that can support and enhance our solutions.
  • Work closely with E-business team on way to adopt treading Financial Inclusion programs.
  • Ensure collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem.
  • Drive digital innovation and serve as a change agent throughout the organization.
  • Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.

Group Head of Technology

Bay Holding Group
Nigeria, Lagos
04.2023 - 10.2023
  • Oversee the bank Technology and Digital banking platforms of the group.
  • Supervise the subsidiaries head of technology.
  • Consulting with management and other subsidiaries as required.
  • Improving system efficiency by consulting with end-users and providing innovative solutions.
  • Resolving logged errors, as well as ensuring system security and encryption.
  • Development of enterprise standards and technology architecture and the IT operations governance process for the group.
  • Documenting processes and monitoring system performance metrics.
  • Implementing the latest technological advancements and solutions.
  • Leadership for delivery of 24/7 service operations and KPI compliance.
  • Provides infrastructure services vision, enables innovation, and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
  • Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Organized and detail-oriented with a strong work ethic.

Head Information Technology

Skye Bank Sierra Leone
Sierra Leone, Sierra Leone
04.2022 - 03.2023
  • Oversee the bank Technology and Digital banking platforms.
  • Lead the technology and digital channels strategy and execution for the organization.
  • Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
  • Provides infrastructure services vision, enables innovation, and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
  • Development of enterprise standards and technology architecture and the IT operations governance process.
  • Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
  • Hands-on technical depth enables direct oversight, problem-solving, leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
  • Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.
  • Leadership for delivery of 24/7 service operations and KPI compliance
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Organized and detail-oriented with a strong work ethic.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Head IT Infrastructure

The Norrenberger Financial Group (Associate)
Nigeria, Abuja
06.2021 - 03.2022
  • Oversee all the group subsidiaries Infrastructures.
  • Partners with CTIO to lead the technology infrastructure strategy and execution for the enterprise.
  • Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
  • Provides infrastructure services vision, enables innovation, and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
  • Development of enterprise standards and technology architecture and the IT operations governance process.
  • Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
  • Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
  • Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.
  • Leadership for delivery of 24/7 service operations and KPI compliance
  • Managed the software development team.

Senior Network Administrator / Infrastructure

Norrenberger Financial Group (Senior Analyst)
Nigeria, Abuja
06.2020 - 06.2021
  • Manage all subsidiaries Network Infrastructure
  • Install and integrate new server hardware and applications.
  • Fully support, configure, maintain, and upgrade corporate customer’s networks and in house servers.
  • Keep an eye out for needed updates.
  • Support and administer third-party applications.
  • Ensure network security and connectivity.
  • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
  • Research and make recommendations on server system administration.
  • Specify system requirements and design solutions.
  • Define network policies and procedures.
  • Ensuring that systems are safe and secure against cybersecurity threats.
  • Planning out projects and being involved in project management decisions.
  • Working with software developers and software engineers to ensure that development follows established processes and works as intended.
  • Understanding the needs of stakeholders and conveying this to developers
  • Identifying technical problems and developing software updates and ‘fixes’.
  • Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
  • Incidence management and root cause analysis
  • Coordination and communication within the team and with business owners
  • Managing periodic reporting on the progress to the management and the customer
  • Mentoring and guiding the team members.
  • Established network specifications and analyzed workflow, access, information, and security requirements.
  • Spearheaded the migration of legacy systems to a virtualized environment, ensuring minimal disruption to daily operations.
  • Collaborated with cross-functional teams to develop comprehensive project plans for large-scale network initiatives.
  • Ensured data security, implementing robust backup and disaster recovery protocols for critical systems.
  • Conducted thorough research on emerging technologies, recommending strategic investments to support long-term business objectives.
  • Troubleshot network problems and escalated problems to vendor.

Technical Consultant

Self Employed
Nigeria, Lagos
07.2019 - 06.2020
  • Understand customers’ requirements and their Solution Engineer, designing solutions for customer’s business requirements.
  • Drive scope definition, requirements analysis, functional/technical design, and performance
  • Perform installation, configuration, deployment, design, administration, and maintenance of high availability solutions that implement industry standards using AWS and/or On-Premises.
  • Manage the technical proposal process and ensuring that all technical information and recommendations addressing customer requirements are accurate, properly defined, and detailed.
  • Install and configure the technical solution, provide business consulting/advise on the solution.
  • Conduct product technical training classes.
  • Implement solutions for customers (install, configure, test, train, customize)
  • Create project scope by gathering technical requirements and understanding timelines and deliverables.
  • Serve as primary point of contact for clients during implementation and manage the project to completion.
  • Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
  • Trained end-users on new systems, fostering a smooth adoption process and empowering users to maximize the potential of new technologies.
  • Contributed to the continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.
  • Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides for reference purposes both internally and externally for clients.
  • Evaluated emerging technologies for potential implementation in clients'' businesses, staying current with industry trends and best practices for optimal recommendations.
  • Increased client retention rate by building strong relationships through effective communication, understanding their goals, and delivering tailored technology solutions.
  • Designed and implemented data migration strategies, ensuring seamless transition between systems with minimal disruption to business operations.

Core Banking and Database Administrator

SunTrust Bank Nigeria Limited (ABO)
Nigeria, Lagos
06.2017 - 06.2019
  • Core Banking (Basis)Application Administration and support
  • ATM interface monitoring / support/ configuration.
  • Oracle Database administration and support
  • SQL server database administration and support
  • MySQL database administration and support
  • Report Server (SAP Business Object) Support
  • Report server support and Administration
  • Perform End of day / month process.
  • Email Server/Service support
  • Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
  • Established proactive monitoring solutions that alerted administrators to potential issues before they escalated into major problems.
  • Built databases and table structures for web applications.
  • Conducted tests to identify issues and make necessary modifications.
  • Collaborated with cross-functional teams to develop custom applications that supported business objectives and met user needs.
  • Modified databases to meet needs and goals determined during planning process.

Network and Server Administrator

SunTrust Bank Nigeria Limited (SET)
Nigeria, Lagos
05.2016 - 06.2017
  • Network monitoring and SLA management
  • Network administration & documentation of the banks installed Wan, IP communication & computer equipment.
  • Experience with Microsoft windows operating systems.
  • Allocation of IPs to Servers
  • Report Server (SAP Business Object) Support.
  • Ability to assist with the system administration of other core banking applications.
  • Network devices (Cisco Routers, switches, and firewalls) Configurations.
  • Provides support to end users on a variety of issues, identifies, researches, and resolves problems.
  • ATM and Data Centre support
  • Collate and prepare appropriate daily, weekly, and monthly activity and performance reports for the attention of the unit manager.
  • Provided 2nd level Active Directory and Exchange Server support.
  • Servers Administrator, Installation and Configurations.
  • Proffered 1st -2nd level network support for all SunTrust bank branches and ATMs.
  • Experience with Microsoft Office 365
  • Designed and implemented virtualization strategies, maximizing hardware utilization while reducing costs associated with physical infrastructure expansion.
  • Implemented monitoring dashboards to provide real-time insights into system health, enabling early detection of potential issues before they escalate into critical incidents.
  • Maintained accurate asset inventory records for servers, networking equipment, licenses tracking purposes.
  • Enhanced server performance by optimizing configurations and implementing regular updates.
  • Acted as liaison between IT department end-users to ensure that server-related concerns were addressed promptly effectively.
  • Reduced downtime through proactive monitoring of server health and quick response to alerts.
  • Increased efficiency by automating routine tasks using scripting tools and custom scripts.

IT Officer

SunTrust Savings and Loans (ET)
Nigeria, Lagos
11.2015 - 04.2016
  • Sever Administrator, Installation and Configurations.
  • Computer system Installation and setup.
  • Provided 2nd level Active Directory and Exchange Server support.
  • Domain Name Server Configuration and Support.
  • Core banking Application (BANKS) support
  • Perform End of day / month process.
  • Email Server/Service support

Network Operations Centre Personnel

Skye Bank
Nigeria, Lagos
02.2015 - 11.2015
  • NOC (Network Operation Centre)
  • Network administration & documentation of the banks installed Wan, IP communication & computer equipment.
  • Network monitoring and SLA management.
  • Proffered 2nd -3rd level network support for over 200 branches bank wide and 220 ATMs.
  • Ensures optimal performance of all network devices running on Skye bank network through proactive tuning and preventive maintenance.
  • Collate and prepare appropriate daily, weekly, and monthly activity and performance reports for the attention of the unit manager.
  • Provides support to end users on a variety of issues, identifies, researches, and resolves problems.

Education

MBA - Finance And Investment Specialization

Ahmadu Bello University
Nigeria, Zaria

Bachelor of Science - Computer Science

Joseph Ayodele Babalola University
Nigeria, Osun State
09.2020

National Diploma - Computer Science

The Polytechnic Ibadan
Nigeria, Oyo State
09.2014

Skills

  • Network and Security Administration:

  • Microsoft Suite:

  • Office Automation:

  • RDBMS:

  • Project Management:

  • Channels:

  • Core Banking:

  • Digital Product Development:

  • Automation & Workflow Optimization:

  • Innovation Management:

  • Stakeholder Engagement:

  • Data Analysis & Visualization

Certification

Remote Work and Virtual Collaboration Professional Certificate – RWVCPC CertiProf Feb 2021

References

Available on Request.

Accomplishments

  • Collaborated with team of 3 in the development of POS application for SunTrust Bank.
  • I build up the data center for the stock exchange, configure office suite for users and prepare server for the core application.
  • I was the single staff that worked with vendors to build up SunTrust Bank DC, Setup / Upgrade of the core banking application, Movement of the DC to a colocation center, work with SWIFT to enable international payment, work on CBN RTGS network implementation etc.
  • This is a regulatory project that required all financial institution in the country re-denominate the system currency because the country Is re-denominating her currency.
  • The whole network and Infrastructure set up of the Norrenberger Group was drawn and implemented.
  • Implementation of ATM issuing and Acquiring

Timeline

Head Digital and Innovation

SunTrust Bank Nigeria
10.2023 - 05.2025

Team Lead, Network and Infrastructure

SunTrust Bank Nigeria
05.2023 - Current

Group Head of Technology

Bay Holding Group
04.2023 - 10.2023

Head Information Technology

Skye Bank Sierra Leone
04.2022 - 03.2023

Head IT Infrastructure

The Norrenberger Financial Group (Associate)
06.2021 - 03.2022

Senior Network Administrator / Infrastructure

Norrenberger Financial Group (Senior Analyst)
06.2020 - 06.2021

Technical Consultant

Self Employed
07.2019 - 06.2020

Core Banking and Database Administrator

SunTrust Bank Nigeria Limited (ABO)
06.2017 - 06.2019

Network and Server Administrator

SunTrust Bank Nigeria Limited (SET)
05.2016 - 06.2017

IT Officer

SunTrust Savings and Loans (ET)
11.2015 - 04.2016

Network Operations Centre Personnel

Skye Bank
02.2015 - 11.2015

MBA - Finance And Investment Specialization

Ahmadu Bello University

Bachelor of Science - Computer Science

Joseph Ayodele Babalola University

National Diploma - Computer Science

The Polytechnic Ibadan

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Jesufemi Samuel OjelereHead Network And Infrastructure