JESSICA ISHAKA
Lagos,LA
Summary
Performance-driven and motivated Human Resources Assistant with years of experience in HR operations. Motivated, trustworthy, friendly and resourceful. Excellent management and planning skills. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs .Focused on keeping systems updated and facilitating positive employee relations.
Overview
9
9
years of professional experience
Work History
Human Resources Administrative Assistant
Sunnybell Height Concept Ltd
Magboro, Ogun State
03.2018 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Answered and redirected incoming phone calls for office.
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Organized successful company events that promoted team building and boosted morale among staff members.
- Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
- Efficiently delivered personnel information to management for speedy corrective action.
- Prepared comprehensive reports on workforce analytics, aiding management in making informed decisions regarding staffing needs.
Receptionist/Office Assistant
Ro-Marong Nigeria Limited
Lagos
02.2015 - 02.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled assignments independently with good judgement and critical thinking skills.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Education
Diploma - Human Resources Management
Udemy (Akaaro Consulting And Training)
01.2024
Diploma - Mass Communication
Olabisi Onabanjo University Consult (TREBMIC)
Ogun State01.2017
Skills
- Administrative Skills
- Conflict Management
- Team Player
- Computer Literacy
- Maintaining files
- Bookkeeping
- Human Resources Support
- Administrative Support
- Problem-Solving
- Critical Thinking
- Microsoft Office
- Work Planning and Organization
Timeline
Human Resources Administrative Assistant
Sunnybell Height Concept Ltd
03.2018 - Current
Receptionist/Office Assistant
Ro-Marong Nigeria Limited
02.2015 - 02.2018
Diploma - Human Resources Management
Udemy (Akaaro Consulting And Training)
Diploma - Mass Communication
Olabisi Onabanjo University Consult (TREBMIC)