Jerry Ossai

• Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
• Tracked, measured and reported on trends for sales team analysis and decision making.
• Wrote copy for social media posts, promotional emails and other marketing collateral.
• Supported sales and marketing teams in creation and implementation of marketing campaigns.

• Monitored product line sales and costs, compiling thorough progress reports using data analysis.
• Researched competitor marketing trends and prices using data analysis.
• Supported sales staff by providing market trends, account analyses and new product information.
• Built local sales and marketing plan for each targeted district within defined territory.

• provided intensive support to the customer success manager(CSM).
• Created a new case, knowledge base and a knowledge article for customer.
• i used Salesforce as a valuable tool to help create a system for supporting customers and nurturing relationships with them so that they stay satisfied and happy with a business.
• created a report, report chart and dashboard for customers.
• i used Salesforce to generate several reports that will enable sales leadership to make more informed decisions and understand team performance better.