Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Quote
Work Availability
Languages
Work Preference
Websites
Timeline
VOLUNTEER
Hi, I’m

JENNIFER NKEDIFE

Executive Administrative Assistant, Operations, HR And Project Management Expert
Nigeria
JENNIFER NKEDIFE

Summary

Energetic self-starter with expertise in Executive Administration, Operations Management, Project Management, and HRIS Optimization. I have been pivotal in driving the success of startups and medium-sized enterprises since 2015. With over 7 years in dynamic management roles, I possess strong business acumen and am proficient in driving operational efficiency. I have successfully led high-profile projects and am committed to ensuring exceptional clients. I leverage skills in administrative management, project management, and business development to foster sustainable growth and innovation in teams and organizations while to as a strategic leader across versatile sectors.

Overview

9
years of professional experience
9
Certificates
3
Languages

Work History

SNS Innovations

Business Intelligence Data Analyst
10.2024 - Current

Job overview

  • Prepare five customized reports in PDF or interactive dashboard format. Which includes Customized Sales Report, Marketing Performance Report, Financial Analysis Report, Operational Efficiency Report, and Executive Summary Report utilizing interactive dashboard format with Power BI)
  • Raw data used for report creation (attached to Google Drive)
  • Brief, concise, and clear documentation explaining report methodology and assumptions.

Konnect Fusion Limited

Operations Manager
08.2023 - Current

Job overview

  • Strategic Business Development: Developed and implemented business strategies that increased profitability by driving growth and achieving sales targets, resulting in a 130% sales increase within three months.
  • Operational Management: Oversaw daily operations including budgeting, forecasting, and financial management, resulting in streamlined operations and a significant reduction in operational costs.
  • Team Leadership: Led and managed a high-performing team of full-time and contract staff, enhancing productivity through training and development initiatives, which improved employee retention rates.
  • Customer and Stakeholder Engagement: Designed and implemented customer service strategies to boost satisfaction and loyalty, while developing strong relationships with key stakeholders, resulting in better pricing and service quality.
  • Digital and Brand Enhancement: Managed website development and social media platforms to enhance brand visibility, contributing to an expanded customer base and increased engagement.
  • Risk Management and Compliance: Identified and mitigated operational risks, ensuring compliance with regulatory requirements and maintaining a secure working environment, reducing workplace incidents significantly.

Borwa Engineering Services

Contract Project Lead
11.2023 - 01.2025

Job overview

  • Masterfully plan, coordinate teams, communicate with stakeholders, solve challenges, and ensure rigorous quality assurance
  • Notably, I've navigated complex projects, overcoming obstacles to deliver exceptional results
  • Proficiently managed conflicting stakeholder expectations, establishing transparent communication channels that garnered positive feedback

KBI Integrated Solutions Limited

Executive Administrative Assistant
05.2024 - 12.2024

Job overview

  • Acting Contract Project Lead: Responsible for the overall management and coordination of the pre-project activities
  • Acting Company Secretary: Responsible for ensuring compliance with corporate governance requirements and assisting management with administrative tasks
  • MD's Assistant: Providing administrative and secretarial support to the Managing Director
  • Serve as the primary point of contact and coordinator for the Contract Project, liaising with internal and external stakeholders to ensure the successful execution of the project
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.

Afibie pty ltd

Project Manager
05.2022 - 05.2024

Job overview

  • Strategically led a 4 man team from ideation to the start of Afibie Exchange platform
  • Successfully led a 27 man cross functional team from Nigeria, South Africa and India to design and create Afibie MS Platform (www.afibie.com)
  • Successfully launched Afibie courses on Udemy that makes 3,500usd monthly after tax

Judeworld Solutions Limited

Human Resources Operations Manager
04.2022 - 05.2024

Job overview

  • Strategically designed and executed operational strategies, streamlined processes, and led continuous improvement efforts to boost efficiency and cut operational costs by 60%
  • Proactively led a diverse team, fostering collaboration, and ensuring seamless onboarding for new members-all while aligning their growth with our operational objectives
  • Skillfully managed administrative responsibilities for the welfare of 51 staff members including remote and hybrid including: maintenance issues, incident reports, departmental transfers, handling of confidential information and conflict resolution
  • Received outstanding feedback ratings
  • Managed complex employee relations issues, conducting thorough investigations to ensure fair resolutions for all parties involved.
  • Developed succession planning strategy to identify high-potential employees and prepare them for leadership positions within the organization.

Prince Mega Agency

Warehouse Manager - Branch Manager, Cosmetics FMCG
06.2016 - 01.2022

Job overview

  • Skillfully directed and managed all administrative responsibilities for the welfare of 51 staff, and all operational processes including distribution operations, purchasing operations, customer service, sales and marketing
  • Conducted regular research to stay abreast of competing markets and provide reports on how
  • Assess local market conditions and identify current and prospective sales opportunities
  • Proactively managed budgets, funds allocation
  • Developed business plan and sales forecast, with well written reports
  • Established and maintained an effective inventory control system as well as managing the company's sales representatives accounts using ENTERPRISE, METROPOS and ZOHO

Education

UNIVERSITY OF NIGERIA NSUKKA
NIGERIA

B.Sc from Public Administration and local Government Studies
10.2020 - 2024.01

University Overview

GPA: 2nd class upper

Skills

Executive Administrative Management

Accomplishments

Accomplishments
  • Successfully launched and grew a multifaceted product and service company, achieving 133% of sales targets within the first three months.
  • Developed and delivered customized sales, marketing, financial, operational, and executive reports using Power BI, enabling data-driven decisions and business growth.
  • Led a team that successfully secured a 1-megawatt solar installation project worth over $2 million USD for a high-profile Nigeria Government Agency.
  • Successfully led the creation and building of Afibie Learning Management System, an IT project, and a cryptocurrency LMS project with a budget of $40,000.
  • Proficiently led a 6-man team as the Project Manager that secured an FMCG distributorship deal with Procter and Gamble in River State Nigeria worth 1 billion naira.
  • Converted manual Warehousing to ICT-based warehousing Management System.
  • Successfully streamlined administrative workflows through modern technologies, achieving a 40% reduction in processing time and a 35% boost in productivity.

Software

SeamlessHR

Google workspace

Microsoft 365

Zoho applications

Wordpress

DNS Record

Transcribing tools

Project Management Tools

AI tools for automation

Video Editing software's

Canva

POWER BI

SQL for Data Analytics

Certification

National Institute of Management

Interests

Social courses and volunteering

Personal development and learning

Arts and creativity

Family and community services

Travelling

Quote

SHOW UP JUST ONE MORE DAY, EVERYDAY!
Nkedife Jennifer
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Igbo
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)

Work Preference

Work Type

Full TimePart TimeContract WorkGig WorkInternship

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsCompany CultureFlexible work hoursWork from home optionPaid time offStock Options / Equity / Profit SharingTeam Building / Company Retreats

Timeline

ALX AICE

12-2024
Business Intelligence Data Analyst
SNS Innovations
10.2024 - Current

Procurement and Contract Negotiation

10-2024

ALX Virtual Assistant

09-2024
Executive Administrative Assistant
KBI Integrated Solutions Limited
05.2024 - 12.2024
Contract Project Lead
Borwa Engineering Services
11.2023 - 01.2025
Operations Manager
Konnect Fusion Limited
08.2023 - Current

Risk Management

05-2023

Product Management

05-2023

HR Project Management Leadership

03-2023

Digital Marketing

08-2022
Project Manager
Afibie pty ltd
05.2022 - 05.2024

Agile Project Management Crash Course

04-2022
Human Resources Operations Manager
Judeworld Solutions Limited
04.2022 - 05.2024
UNIVERSITY OF NIGERIA NSUKKA
B.Sc from Public Administration and local Government Studies
10.2020 - 2024.01

National Institute of Management

11-2016
Warehouse Manager - Branch Manager, Cosmetics FMCG
Prince Mega Agency
06.2016 - 01.2022

VOLUNTEER

VOLUNTEER

Exhela Africa Health Initiative (Part Time) April 2019- till date


⚫ Educated communities on healthy leaving

⚫ Administered free health screening and medications.

⚫ Enlightened the communities on self and environmental hygiene

⚫ Hosted campaigns to improve mensural hygiene for young girls

⚫ Health education on Malaria eradication and immunization.

JENNIFER NKEDIFEExecutive Administrative Assistant, Operations, HR And Project Management Expert