Jennifer Ifunanya Mgbachi
Lagos
Summary
Administrative and virtual assistant professional experienced in delivering remote office support, managing correspondence, coordinating schedules, maintaining documentation, and supporting service delivery, and recognized for reliability, attention to detail, and the ability to work autonomously to meet deadlines. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Office Administration Support
Independent Services
- Managed high volume email correspondence and maintained communication logs.
- Organized digital records and ensured document control and version accuracy.
- Coordinated calendars, scheduled meetings, and tracked deliverables.
- Prepared reports, letters, and administrative documentation aligned with service requirements.
- Performed accurate data entry and supported invoicing processes.
- Delivered administrative outcomes independently while meeting service levels.
Administrative Coordination
Business Support Activities
- Supported day-to-day operations through task tracking and workflow coordination.
- Maintained filing systems and ensured timely follow-ups with stakeholders.
- Assisted with customer communication and operational reporting.
- Contributed to process improvements and efficient service delivery.
Education
B.Eng - Chemical Engineering
Federal University of Petroleum Resources
01.2024
Skills
- Office Administration
- Calendar & Email Management
- Document Control
- Data Entry
- Workflow Coordination
- Stakeholder Communication
- Record Keeping
- Service Delivery
- Invoicing Support
- Process Documentation
- Task Prioritization
- Google Workspace
- Microsoft Office
- Notion
- Slack
- Virtual Meeting Tools
- Digital Filing Systems
- Email Platforms
- Administrative Support
- Remote Contractor
- Scheduling
- Correspondence Management
- Records Management
- Service Levels
- Deliverables
- Documentation
- Office Operations
- Email management
- Workflow coordination
- Data entry
Certification
- Virtual Assistant Certification
- Soft Skills Training
- Google Project Management Certificate, In Progress
- CAPM, In Progress
Additional Competencies
- Office Administration
- Calendar & Email Management
- Document Control
- Data Entry
- Workflow Coordination
- Stakeholder Communication
- Record Keeping
- Service Delivery
- Invoicing Support
- Process Documentation
- Task Prioritization
Keywords
- Administrative Support
- Remote Contractor
- Scheduling
- Correspondence Management
- Records Management
- Service Levels
- Deliverables
- Documentation
- Office Operations
Timeline
Office Administration Support
Independent Services
Administrative Coordination
Business Support Activities
B.Eng - Chemical Engineering
Federal University of Petroleum Resources