Jeneta Ogu
Chelmsford,Essex
Summary
I am a motivated and reliable individual with strong
communication, teamwork, and customer service skills, gained
through varied roles in hospitality, sales, and marketing. From
working in many fields, I am quick to learn, adaptable, and
committed to delivering high standards in any working
environment. Currently, I’m seeking an opportunity to
contribute and grow across diverse roles.
Overview
5
5
years of professional experience
Work history
Retail Sales Associate
Afro Ethnic Trends
2022.01 - 2024.01
- Assisted customers with product selection, delivering knowledgeable and friendly service.
- Processed cash and card transactions accurately while balancing tills.
- Maintained attractive product displays and ensured the shop stall remained organised and well stocked.
- Built customer relationships that encouraged repeat business.
- Supported day-to-day store operations in a fast-paced retail environment.
SEND Tutor
Self-Employed
2022.06 - 2024.06
- Planned and delivered personalised lessons tailored to individual learning needs and educational goals.
- Supported children with Special Educational Needs and Disabilities (SEND) using positive behaviour management strategies.
- Built trusting relationships with students and parents through clear communication and regular progress updates.
- Adapted teaching methods to improve engagement, confidence, and academic development.
- Encouraged independent learning in a supportive and inclusive environment.
Entrepreneur
Hair and Cosmetics
2022.01 - 2024.01
- Founded and managed a small business providing hair styling, braiding, and beauty services.
- Built and maintained a loyal client base through excellent customer service and word-of-mouth referrals.
- Marketed services through social media and personal networking to generate new business.
- Designed, created, and sold bespoke seasonal gift hampers, managing pricing, budgeting, and customer orders.
- Managed all aspects of the business, including marketing, scheduling, customer communication, and finance.
Waitress, Bartender, Kitchen Manager, Front of House
MODA Restaurant
2024.07 - 2024.09
- Delivered excellent customer service in a fast-paced hospitality environment, building strong relationships with customers.
- Rotated across front-of-house, bar, kitchen management, and table service roles, demonstrating adaptability and reliability.
- Managed customer enquiries and resolved issues professionally to maintain a positive guest experience.
- Assisted with team coordination and kitchen operations, ensuring efficient service during busy periods.
- Maintained high standards of food safety, cleanliness, and cash handling procedures.
- Duties included bartending, preparing starters, and kitchen portering
Barista and Cook
Nuffield Health Gym
2024.10 - 2026.07
- Prepare high-quality food and beverages while maintaining excellent presentation and food safety standards.
- Operate commercial coffee and kitchen equipment efficiently in a fast-paced environment.
- Deliver exceptional customer service by creating a welcoming and professional experience for members and guests.
- Manage multiple orders simultaneously while maintaining accuracy, speed, and attention to detail.
- Maintain cleanliness, stock levels, and compliance with health and hygiene regulations.
On-Street Marketing and Sales
Opul Life
2025.06 - 2025.08
- Consistently achieved the highest number of leads and sales within the company.
- Recognised as the company's No. 1 salesperson for outstanding sales performance.
- Built rapport with customers through confident communication and consultative selling techniques.
- Represented the brand professionally at public events and high-footfall locations.
- Worked independently to exceed daily sales targets in a competitive environment.
Marketing and Sales Lead
White Fire Technologies
2025.08 - 2025.11
- Led marketing and sales initiatives for a growing EdTech startup, driving customer acquisition and brand awareness.
- Managed the full sales cycle from lead generation and outreach through to client conversion and onboarding.
- Planned and delivered Data Science and Cyber Security workshops for students, adapting content for different audiences.
- Developed and executed social media campaigns to increase engagement and promote educational programmes.
- Collaborated with cross-functional teams to improve marketing strategy and business growth.
Education
GCSE - Higher Mathematics, English Language
St John Payne Secondary School
Chelmsford A-Levels - English Literature, Mathematics, and History
Chelmsford County High School for Girls
Skills
- Food safety and hygiene training
- Food allergy awareness
- Safeguarding children and adults
- COSHH certification
- Certified first aider
- HACCP certification
- HTML and Python basics
- POS system management
- Microsoft Office proficiency
- CRM experience
- Workshop facilitation
- Intermediate French speaker
- Public speaking skills
- Customer engagement strategies
- Educational content presentation
- Social media communication
References
Available upon request.
Leadership and Volunteering
Support Through Court, Volunteer, Volunteer for Support Through Court, Volunteer for Kids Inspire, Mentored and supported younger students, Participated in community outreach initiatives
Timeline
Marketing and Sales Lead
White Fire Technologies
2025.08 - 2025.11
On-Street Marketing and Sales
Opul Life
2025.06 - 2025.08
Barista and Cook
Nuffield Health Gym
2024.10 - 2026.07
Waitress, Bartender, Kitchen Manager, Front of House
MODA Restaurant
2024.07 - 2024.09
SEND Tutor
Self-Employed
2022.06 - 2024.06
Retail Sales Associate
Afro Ethnic Trends
2022.01 - 2024.01
Entrepreneur
Hair and Cosmetics
2022.01 - 2024.01
GCSE - Higher Mathematics, English Language
St John Payne Secondary School
A-Levels - English Literature, Mathematics, and History
Chelmsford County High School for Girls