Computing
JEMIMAH DOOSUUR BAGU
Information Technology
Abuja,FCT
Summary
CAREER OBJECTIVES Information Technology recent graduate seeking to secure a position in an innovative and effective work environment where I can apply my skills in enterprise IP networking/security. Dedicated competent proven performance in management, leadership and communication. Attentive in problem-solving and planning. Ready to make an immediate contribution to your organization. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
junior IT support
NIIT
FCT, Abuja
03.2019 - 09.2019
- PC support and maintenance
- Installing and configuring hardware , software systems, printers
- Setting up accounts for new users.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Configured hardware and granted system permissions to new employees.
- Responded promptly to incoming sales leads and requests for technical support.
- Monitored systems in operation and quickly troubleshot errors.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
Education
B.SC. (HONS) - INFORMATION TECHNOLOGY
National Open university of Nigeria
Nigeria 09.2016 - 02.2022
WEST AFRICAN SENIOR SCHOOL CERTIFICATE -
Peace International College
Makurdi 09.2009 - 08.2011
Skills
IP addressing/sub netting, basic configurationsundefined
Accomplishments
- Participated in various incentive programs and contests designed to support achievement of production goals.
Interests
Teaching
Fashion
Traveling
Certification
Certificate in PC support and maintenance (66 hours) NIIT abuja center, Nigeria
Timeline
Certificate in PC support and maintenance (66 hours) NIIT abuja center, Nigeria
10-2019
junior IT support
NIIT
03.2019 - 09.2019
B.SC. (HONS) - INFORMATION TECHNOLOGY
National Open university of Nigeria
09.2016 - 02.2022
WEST AFRICAN SENIOR SCHOOL CERTIFICATE -
Peace International College
09.2009 - 08.2011
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