Jaysen Sordum Barikpoa

Managed virtual schedules, handled client communications, and improved operations efficiency by 15%.

Supported marketing and IT teams, leading Pedmonie brand campaigns across multiple platforms.

Drove a 30% increase in engagement through cross-functional collaboration with content and tech teams.

Created and executed content strategies, increasing brand visibility by 40%.

Managed post scheduling using Meta Business Suite; optimised campaigns to grow acquisition by 35%.

Utilised analytics to track KPIs and continuously improve outreach.

Resolved 50+ daily inquiries, delivering 95% customer satisfaction.

Maintained hardware/software systems, boosting uptime and user productivity.

Provided Tier 1 technical support and escalated critical issues effectively.