Exploring new ideas, Networking, Travelling and Creativity
JAYNE ALIKA
Retail Sales Manager
Lagos,Lagos
Summary
Motivated professional with a focus on sales and marketing, recognized for strong communication skills and a robust work ethic. Experience in multiple organizations has led to proficiency in administrative responsibilities and teamwork effectiveness. Capable of providing innovative solutions and enhancing computer skills. Successfully builds trust with clients and management, ensuring lasting positive relationships.
Overview
6
6
years of professional experience
1
1
Language
Work History
Sales assistant
Everything spices
01.2023 - Current
- Key responsibility: Handling managerial roles and duties, Anticipating and solving the needs of customers, managing multiple task under pressure to ensure growth and efficiency, Identifying the needs and creating strategies to satisfy customer unlimited wants.
Virtual Assistant
Freelance
Alagbado
06.2020 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
Office Assistant
Royal Olive school
01.2020 - 01.2023
- Key responsibility: Schedule meetings and appointments, Up to date report of financial and operations performance of the establishment and staffs. a detailed log of performances and growth of the establishment, Preparing invoices and expenditure for the day-to-day running of smooth operations.
Education
B.Sc. - Accounting
Skills
Creative solutionsCommunication proficiencyRelationship management Commitment to excellence
References
Provided on request
Interests
Accomplishments
- Achieved Best Customer Service support through effective communication to maintain customer satisfaction
- Collaborated with team of 5 in the development of teenager and youth forum during international day of the girl child while volunteering in an Orphanage
- Used Microsoft Excel to develop report tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved conflict which led to client satisfaction
Software
Microsoft Office
Collaborative remote tools
Timeline
Sales assistant
Everything spices
01.2023 - Current
Virtual Assistant
Freelance
06.2020 - Current
Office Assistant
Royal Olive school
01.2020 - 01.2023