Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jatto Humphery

Warri
Jatto Humphery

Summary

Dedicated professional with extensive experience at Hospital Management Board, excelling in housekeeping and customer service. Proven ability to enhance guest satisfaction through meticulous cleaning and attention to detail, achieving a significant reduction in complaints. Strong teamwork skills complemented by expertise in bathroom cleaning and infection control measures, ensuring a safe and welcoming environment.

Overview

3
years of professional experience

Work History

Hospital Management Board

Housekeeper
03.2022 - Current

Job overview

  • Cleaned and sanitized guest rooms to maintain high standards of hygiene.
  • Assisted with laundry duties, ensuring timely delivery of clean linens.
  • Organized cleaning supplies and equipment for efficient workflow.
  • Reported maintenance issues promptly to ensure guest safety and comfort.
  • Followed established protocols for handling hazardous materials safely.
  • Adapted to changing priorities while maintaining attention to detail in tasks.
  • Collaborated with team members to efficiently manage cleaning schedules.
  • Learned and utilized proper techniques for various cleaning methods and tools.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Polished fixtures to achieve professional shine and appearance.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Handled requests for extra linens, toiletries and other supplies.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Operated electronic backpack vacuums and floor sweepers.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Verified cleanliness and organization of storage areas and carts.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Hospital Management Board

Home Health Care Attendant
03.2022 - Current

Job overview

  • Assisted clients with daily living activities, enhancing comfort and independence.
  • Administered medications and monitored vital signs to ensure patient well-being.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Coordinated transportation for clients to medical appointments and social engagements.
  • Implemented infection control measures to promote health and safety standards.
  • Provided emotional support to clients and families, fostering a positive environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Followed nutritional plans to prepare optimal meals.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
  • Contributed towards a better quality of life for terminally ill patients through empathetic end-of-life care.

Education

College of Health
Ughelli

National Diploma from Environmental Health Assistant
06.2010

University Overview

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning

Timeline

Housekeeper
Hospital Management Board
03.2022 - Current
Home Health Care Attendant
Hospital Management Board
03.2022 - Current
College of Health
National Diploma from Environmental Health Assistant

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Jatto Humphery