Janet Ifeoluwa Aduma
Osun
Summary
Dynamic professional with a strong background in customer service at Trumpetas Hotel and Rejuvenate Restaurant and Lounge. Skilled in problem-solving and human resource management, I excelled in enhancing guest experiences and resolving complaints effectively. My passion for fashion designing complements my ability to deliver exceptional service in fast-paced environments.
Overview
2
2
Languages
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Receptionist
Trumpetas hotel
Ondo
03.2023 - 12.2024
- Greeted guests and provided exceptional customer service at front desk.
- Managed reservation system and coordinated guest check-ins and check-outs.
- Answered phone calls and responded to inquiries with professionalism.
Waitress
Rejuvenate restaurant and lounge
Lagos
01.2022 - 02.2023
- Provided excellent customer service in a busy restaurant and lounge environment.
- Served meals and beverages promptly, ensuring customer satisfaction.
- Resolved customer complaints swiftly to enhance dining experience.
Education
Bachelor of Arts - History
Obafemi Awolowo University
Ile Ife, Nigeria 10.2020 - 02.2025
Skills
- Fashion designing
- Problem solving
- Human resource management
- Crocheting
Languages
Yoruba
First Language
English
Upper Intermediate (B2)
B2
Timeline
Receptionist
Trumpetas hotel
03.2023 - 12.2024
Waitress
Rejuvenate restaurant and lounge
01.2022 - 02.2023
Bachelor of Arts - History
Obafemi Awolowo University
10.2020 - 02.2025