Summary
Overview
Work History
Education
Skills
Work Preference
Languages
Timeline
Generic
Janefrancis Nwachukwu
Open To Work
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Janefrancis Nwachukwu

Owerri,Nigeria

Summary

Dedicated Customer Service Representative experienced in enhancing team performance through innovative solutions and efficient task completion. Delivered high customer satisfaction by collaborating with diverse teams to address product and service-related issues while providing friendly, knowledgeable service. Committed to fostering positive customer experiences through effective multitasking, time management, and adaptability.

Overview

2
2
Languages
1
1
year of professional experience

Work History

Flora beverages and drinks

Eu Flora
Owerri, NG
12.2025 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.

Customer Service Representative

Eu Flora
Owerri, NG
12.2025 - Current
  • Assisted Eu Flora customers with order inquiries through phone and email channels.
  • Resolved delivery questions and shared status updates with customers.
  • Processed floral orders and updated customer records in service systems.

Education

Certificate in Procurement And Supply Chain Management
Owerri, Nigeria

Skills

  • Customer relationship management
  • Customer service
  • Product knowledge
  • Sales strategy
  • Market research
  • Data analysis
  • Project planning
  • Quality control
  • Effective communication techniques

Work Preference

Job Search Status

Open to work

Work Type

Contract WorkPart Time

Location Preference

RemoteHybrid
Open to relocation: Yes

Languages

English
First Language
Spanish
Beginner (A1)
A1

Timeline

Flora beverages and drinks

Eu Flora
12.2025 - Current

Customer Service Representative

Eu Flora
12.2025 - Current

Certificate in Procurement And Supply Chain Management

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Janefrancis Nwachukwu