JANE-FRANCES CHIGBONKPA NWAGBAKE
Lekki Lagos Nigeria
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
1
1
Language
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Executive Secretary
Uptown Homes Concepts
Time Square Plaza Lekki-Epe Expressway Lagos, Nigeria
05.2025 - Current
- Managed executive calendars and coordinated appointments for Uptown Homes Concepts leadership.
- Prepared correspondence, memos, and reports for company executives.
- Scheduled meetings and organized agendas for internal and client discussions
- Documentation and RecordKeeping: Prepared legal forms, purchase agreements, quotation makingfor building and construction, lease contracts under supervision.
- Financial and Office Management: Handled billings, payments, petty cash, basic bookkeeping, coordinated with vendors, suppliers, and service providers for office needs.
- Marketing and Communication Support: Created marketing materials, advertisements, and social media posts for property listings.
- Improved Office Efficiency: Streamlined filing and document retrieval systems, reducing time spent on administrative tasks by 30%.
- Enhanced Client Satisfaction: provided prompt and professional communication, contributing to increased client retention and positive feedback
- feedback.
Human Resources Manager
GFM-UNISEX SALON AND SPA
Lekki-Aja, Ikota Villa Estate Lagos, Nigeria
08.2024 - 02.2025
- Responsible for salon operations, staff recruitment/training, profitability targets, marketing/promotion and relationship management.
- Worked with departments across the in developing new ideas, initiatives, and services.
- Executed company policies, procedures, and safety standards to ensurethe proper cleanliness and safety of the office and equipment.
- Achieved significant increase in revenue by 15% in less than six monthss
Personal Assistant / sale
Ehara Autos Ltd
Owerri-Imo State, Nigeria
02.2021 - 05.2022
- Sales & Customer Coordination: Handle client follow-ups, test drive bookings, dealer communication, and after-sales support to keep customers happy.
- Executive Support: Manage the boss's schedule, travel, emails, meetings,
- and confidential documents so operations run smoothly.
- Operations & Reporting: Track vehicle inventory, prepare reports on sales, market trends, and performance.
Education
Master of Arts - History And International Studies
Imo State University Owerri
Owerri Imo State , Nigeria 08.2023 - 12.2024
Bachelor of Arts - History And International Studies
Imo State University Owerri
Owerri Imo State , Nigeria 09.2014 - 08.2018
Skills
- Soft Skills :Communication: Clear written, verbal, and stakeholder management with executives, staff, clients, and dealers
- Hard skills: Software proficiency, data analysis, computer literacy, customer service, research, Ai tools
- Calendar management
- Document management
- Microsoft Excel
- Client relations
- Detail orientation
Languages
English
First Language
Timeline
Executive Secretary
Uptown Homes Concepts
05.2025 - Current
Human Resources Manager
GFM-UNISEX SALON AND SPA
08.2024 - 02.2025
Master of Arts - History And International Studies
Imo State University Owerri
08.2023 - 12.2024
Personal Assistant / sale
Ehara Autos Ltd
02.2021 - 05.2022
Bachelor of Arts - History And International Studies
Imo State University Owerri
09.2014 - 08.2018