James Yusuf
Summary
Skilled Administrative Officer bringing valuable experience in supporting executive level staff, ensuring smooth office operations and providing top-notch client service. Strengths include strong organizational skills, ability to prioritize tasks effectively, and exceptional communication abilities. Notable contributions in previous roles include streamlining processes for increased efficiency and implementing new administrative systems.
Overview
10
10
years of professional experience
Work History
Junior Compliance/ Admin Officer
Institute of Human Virology, Nigeria
Lagos, NG
01.2023 - 02.2025
- Company Overview: USAID TB LON Project.
- Ensuring the company adheres to laws, regulations, and industry standards.
- Creating, updating, and implementing company policies and procedures to maintain compliance.
- Conducting regular audits and risk assessments to identify potential compliance issues.
- Educating employees on compliance-related topics, including ethical practices, and legal responsibilities.
- Identifying and mitigating risks associated with non-compliance.
- Maintaining records of compliance activities and reporting violations to senior management or regulatory bodies.
- Conducting internal investigations into breaches of compliance and recommending corrective actions.
- Communicating with government agencies and industry regulators to ensure compliance.
- Ensuring that the company follows data protection laws such as GDPR or other relevant regulations.
- USAID TB LON Project.
- Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Broke down boxes for garbage and recycling.
- Sorted incoming mail for distribution to appropriate personnel.
- Encouraged and improved cross-department internal communication.
- Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Directed and oversaw office personnel activities.
- Provided HR administrative assistance to management team.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
- Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Compiled daily activity logs and updated records with pertinent information on a regular basis.
- Assisted organizational efforts by filing, entering data and answering phones.
- Reserved and managed meeting room availability.
- Planned staff and training meetings and scheduled conference rooms.
- Maintained positive working relationship with fellow staff and management.
- Compiled data for statistical analysis and reporting purposes.
- Monitored office inventory to maintain supply levels.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
- Developed and implemented administrative procedures to improve operational efficiency.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Provided assistance with special projects as assigned by management team members.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
Cascade Monitoring Officer/Procurement Specialist
Institute of Human Virology, Nigeria
Lagos, NG
07.2020 - 02.2025
- Company Overview: USAID TB LON Project.
- Develop and implement procurement strategies to achieve cost savings.
- Conduct market research to identify suppliers and evaluate market trends.
- Prepare and process purchase orders and procurement documents.
- Ensure timely and cost-effective procurement of goods and services.
- Check and maintain the process of intensified TB case finding and treatment at sites and in the community.
- Support the Community Mobilization Officer in coordinating, collection and review of community intervention data.
- Collating and reviewing data from TB Screening Officers under my purview.
- Routine visits to Supported facilities to assist in ensuring smooth TB screening process at the clinic.
- Support OPD/DOTS referral linkage coordination, ensuring seamless integration between both clinics in terms of referrals to ensure no patient loss.
- Provide technical assistance to screening officers and contact tracing liaison officers on TB screening, presumptive identification and further evaluation for diagnosis.
- Support high quality data recording and reporting with Spot checking of TB documentation tools.
- Provide support to Contact Tracers to ensure maximum yield from contact tracing activities.
- Collate weekly site cascade reports and routinely verify reports generated against source documents and report challenges where necessary.
- Draft, review, and negotiate contracts with suppliers and service providers.
- Ensure all contracts comply with legal and regulatory standards.
- Monitor contract execution and ensure suppliers meet agreed terms.
- Resolve contractual disputes and renegotiate terms when necessary.
- USAID TB LON Project.
- Executed emergency response security to eliminate hazards and potential dangers.
- Coordinated the delivery of reports from various departments in accordance with deadlines.
- Attended conferences or workshops relevant to monitoring practices in order to stay abreast of industry developments.
Technical and Administrative Assistant
German Cooperation for International Development GIZ
Abeokuta, Ogun State , NG
09.2019 - 02.2020
- Supports the office in implementation of all activities under the programme.
- Liaise, coordinate with, and provide general support to all units to ensure smooth preparation and conduct of activities.
- Support in the planning and preparation of training materials, documentations and reporting.
- Support in Administrative activities.
- Coordinating and Facilitating in training, workshops and seminars.
- Providing support in advocacy.
- Report writing and documentation.
- Provide support and technical assistance to projects and activities.
- Composed, edited and typed complex memos and reports with job-related software.
- Handled confidential documents in an organized fashion according to established protocol.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Conducted research on various topics as requested by management.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Scheduled appointments between clients and customers and internal staff members.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Facilitated communication between different departments within the organization.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
Classroom Teacher
St Mary Catholic College, Ondo State
Ondo State , NG
04.2018 - 03.2019
- Supported student teachers by monitoring classroom management, lesson planning and activities.
- Provide instructional approaches and classroom activities to ensure and enhance student understanding.
- Keeping students on-task with proactive behaviour modification and reinforcement strategies.
- Collaborating with teaching staffs to devise and implement coordinated educational strategies and student support networks.
- Instructed students in a variety of academic subjects utilizing differentiated methods of teaching.
- Gave quizzes and tests to assess student understanding of material.
- Provided guidance for students with special needs, including those with IEPs.
- Met with parents and guardians to discuss student progress and areas for improvement.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Delivered clear, informative lectures on subject matter framed to meet state standards.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Supervised extracurricular activities such as clubs and athletic teams.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Conducted assessments to evaluate student progress and modify instruction accordingly.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Managed classroom behavior by developing positive relationships with students while enforcing rules fairly and consistently.
- Administered tests, quizzes and other assignments to gauge students' learning and knowledge of course materials.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Remained calm and patient in student interactions to support individual growth and development.
- Received recognition for contributions to innovative concepts in classroom instruction.
- Created a safe environment that fostered collaboration among students.
- Integrated 21st century skills into daily curriculum to promote creativity.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
Medical Records/ Administrative Officer
Federal Airports Authority of Nigeria, FAAN
Lagos, NG
02.2015 - 01.2016
- Provide Administrative duties and office assistance.
- Keep the office financially sound by tracking expenses and maintaining detailed financial records.
- Proper handling and documentation of patient and staffs medical files.
- Device strategies to reduce expenses, modernize operations and revamp procedures to improve institutional operations.
- Monitor and control all correspondence, both internal and external.
- Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
- Received and distributed mail, letters and packages.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Developed administrative team to support corporate growth and objectives.
- Developed and implemented administrative procedures to improve operational efficiency.
- Developed new filing systems to improve accuracy of document retrieval processes.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
- Compiled daily activity logs and updated records with pertinent information on a regular basis.
- Maintained front desk to provide positive first impression.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Monitored office inventory to maintain supply levels.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Automated office operations, managing internal communications, correspondence, record tracking and data analysis.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
Education
Higher National Diploma (HND) - Public Administration
Nuhu Bamalli Poytechnic
Zaria, Kaduna State12-2017
Skills
- Regulatory compliance
- Policy development
- Data analysis
- Procurement management
- Contract negotiation
- Microsoft Office
- Record management
- Internal auditing
- Risk assessment
- Project management
- Time management
- Effective communication
- Team collaboration
- Problem solving
- Customer service
- Clerical Tasks
- Claims appeal procedures
- Back office operations
- Records administration
- Inventory replenishment
- Office administration
- Data analysis and research
- Attention to detail
- Workflow coordination
- Risk management
- Research skills
- Adaptability and flexibility
- Medical terminology
- Data entry documentation
- Invoice processing
- Office supply management
- Support services
- Customer relations
- Analytical skills
- Strong interpersonal skills
- Administrative background
- Labor relations
- Multitasking
- Problem-solving abilities
- Documentation and control
- Multi-task management
- Complex Problem-solving
- Prioritizing patients
- Computer proficiency
- Sensitive material handling
- Meeting planning
- Confidentiality maintenance
- Report preparation
- Prioritization
- Data collection
Languages
English
First Language
Timeline
Junior Compliance/ Admin Officer
Institute of Human Virology, Nigeria
01.2023 - 02.2025
Cascade Monitoring Officer/Procurement Specialist
Institute of Human Virology, Nigeria
07.2020 - 02.2025
Technical and Administrative Assistant
German Cooperation for International Development GIZ
09.2019 - 02.2020
Classroom Teacher
St Mary Catholic College, Ondo State
04.2018 - 03.2019
Medical Records/ Administrative Officer
Federal Airports Authority of Nigeria, FAAN
02.2015 - 01.2016
Higher National Diploma (HND) - Public Administration
Nuhu Bamalli Poytechnic
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