Open To Work
JAMES GRACE
Summary
Customer-focused professional with extensive experience in client relationship management and service delivery. Skilled in problem resolution and handling client inquiries, with a proven ability to foster positive team dynamics. Certified in Project Management, Human Resources, and Health and Safety, demonstrating strong leadership capabilities within fast-paced environments.
Overview
12
12
years of post-secondary education
Work History
Administrative Assistant
An optician
Abuja, Nigeria
01.2026 - Current
- Managed appointment scheduling for patients and maintained calendar organization to ensure operational efficiency.
- Guided patients in selecting eyewear frames aligned with their preferences and needs, ensuring a personalized experience.
- Managed phone inquiries, delivering accurate information about services to enhance customer satisfaction.
- Scheduled appointments between clients and internal staff members effectively.
- Oversaw office supplies inventory, regularly assessing stock levels to support operational efficiency.
- Composed letters, memos, reports, emails, and presentations for management staff.
- Updated contact lists regularly to reflect changes in employee status or contact information.
Education
First School Leaving Certificate (FSLC) - History And International Studies
Benvic International Montessori Academy
Maje Suleja , Nigeria 01.2018 - 01.2024
B.A. - History and International Studies
Ekiti State University
Ado Ekiti , NigerIa 01.2018 - 01.2024
Senior School Certificate Examination (SSCE) -
Ola-Oluwa Group of Schools
Iju Akure North, Ondo StateSkills
- Client relationship management
- Interpersonal communication
- Organizational skills
- Meeting coordination
- Customer inquiry handling
- Problem resolution
- Collaboration
- Time management
- Microsoft Office Suite
References
- Mr. Joshua Ayomide, Setraco Nigeria Limited, Idu Yard, Abuja, +2347039848239
- Mr. Balogun Emmanuel, Gwazunu, Suleja, Niger, +2348162553354
- Mr. Oluwa Gbenro Akinola Benjamin, No. A42, Osato Area, Unity Avenue, Kwamba, Suleja, Niger, +2348033733938
- Mr. Olarewaju Olayinka Adeyanju, Head of Strategy, P23 Africa, olarewaju@p23africa.com, +2348103016525
Languages
English
Beginner
A1
Work Preference
Job Search Status
Open to workWork Type
Gig WorkLocation Preference
RemoteSalary Range
₦30000/hr - ₦100050/hrTimeline
Administrative Assistant
An optician
01.2026 - Current
First School Leaving Certificate (FSLC) - History And International Studies
Benvic International Montessori Academy
01.2018 - 01.2024
B.A. - History and International Studies
Ekiti State University
01.2018 - 01.2024
Senior School Certificate Examination (SSCE) -
Ola-Oluwa Group of Schools