James B. Omini
Abuja,FCT
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in web service management, ensuring downtime incidents are reduced to the barest minimum business development and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Webmaster, Product Manager, Founder
AirCab Services Ltd
Abuja, FCT
06.2023 - Current
- I currently manage and take responsibility for the updates on www.aircabservices.com for a startup company (AirCab Services Ltd) a private charter brokerage company (the Uber or InDrive) of private jets & flying cars (eVTOL).
- I'm also the product architect & manager overseeing the design and prototyping of the AirCab mobile app.
- I collaborate with cross-functional teams to implement SEO strategies and improve site visibility.
- With the use of content management systems, I ensure accurate and timely updates across platforms.
- I troubleshoot issues with websites and fix scripting and user-based issues.
- Configure and purchase domains for websites.
- Collaborated with marketing teams to create SEO strategies that boosted search engine rankings.
- Resolved technical issues promptly, minimizing downtime and maintaining a seamless user experience.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Ran debugging tools to eliminate flaws and glitches prior to publishing.
- I list businesses on Google Business Profile to help them become discoverable by customers on Google Search & Maps.
- A private charter brokerage company (the Uber or InDrive) of private jets & flying cars (eVTOL). Website: www.aircabservices.com
IT Consultant End User Support Admin /Windows Systems Administrator
Bureau of Public Procurement BPP
Abuja, FCT
06.2016 - 05.2025
- Collaborated with cross-functional teams to design and deploy IT systems tailored to procurement requirements.
- Advised on best practices for software integration, ensuring compliance with public procurement regulations.
- Collaborated with cross-functional teams to assess technology needs and implement tailored solutions for BPP operations.
- Evaluated vendor proposals, providing analytical insights that informed strategic decision-making in IT acquisitions.
- Collaborated with other team members to optimize existing IT systems, identifying opportunities for upgrades that increased overall system performance and reliability.
- Collaborated with other team members to manage infrastructure upgrades, analysis and resolution of end user hardware and software issues.
- Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
- Analyzed system performance metrics to drive continuous improvements in procurement-related technologies.
- Increased user satisfaction by promptly resolving technical issues and maintaining open lines of communication.
- Provided prompt resolution of technical issues through diligent troubleshooting and root-cause analysis techniques.
- Modernized legacy systems for improved scalability and performance, enabling businesses to better support future growth plans.
- Collaborated with cross-functional teams in the development of innovative technology solutions that addressed key organizational challenges.
- Reduced system downtime, proactively monitoring and maintaining network infrastructure to ensure optimal performance.
- Developed comprehensive documentation for IT policies and procedures, ensuring consistent adherence across the organization.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Systems /End User Support Administrator
UNODC at BPP
Abuja, FCT
02.2012 - 04.2015
- Implemented process improvements that reduced response times for internal requests and inquiries.
- Collaborated with cross-functional teams to support project execution aligned with organizational objectives.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained accurate documentation of organizational policies and procedures for easy reference by all colleagues.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
- Evaluated customer needs and feedback to drive product and service improvements.
End-User Support Staff Junior LAN Technician
UNODC at EFCC
Abuja, FCT
03.2009 - 01.2012
- Managed routine maintenance of network hardware, ensuring minimal downtime and disruption.
- Collaborated with cross-functional teams to implement security protocols for data protection.
- Enhanced network performance by troubleshooting and resolving LAN connectivity issues.
- Contributed to a higher level of employee satisfaction with IT services by promptly addressing helpdesk requests related to local area networks.
- Conducted comprehensive network assessments to identify areas for improvement and recommend solutions.
- Reduced downtime in critical situations, efficiently diagnosing and resolving hardware failures.
- Ensured seamless integration of new devices into the existing infrastructure by completing thorough compatibility testing.
- Improved end-user experience by providing timely technical support for LAN-related issues.
- Ran cabling and installed data drops for new node installations.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Collaborated with networking personnel at providers and data centers to determine origination points for faults and recover from malfunctions.
- Supported users both local and by phone with problem resolution and education.
- Increased domain levels by closely managing Windows domain move.
Education
BSc - Political Science
University of Abuja
01.2018
Certificate of Business Management and Organization - undefined
The George Washington University
01.2020
High School Diploma - Senior Secondary Certificate Examination
Vision Secondary Commercial School
01.2005
Skills
- Web Service Management
- Team leadership
- Product Management
- Strategic thinking
- Entrepreneurial and innovative
- Cross-functional collaboration
- Product Design
- Windows Server & Active Directory Administration
- Data Centre Operations /Management
- End-User Support & Services Desk Management
Certification
- IT Service Management Certification ITILv4, 2020
- Microsoft Certified Solutions Associate (MCSA), 2014
- United Nations Certificate of Prevention of Harassment, Sexual Harassment and Abuse of Authority in the Workplace, 2009
- United Nations Certificate of Basic Security in the Field (I), 2009
- United Nations Certificate of International Civil Service, 2011
- United Nations Certificate of Basic Security in the Field (II), 2012
Communication Skills
Excellent inter-personal skills, enthusiastic, possession of excellent analytical skills, resourceful, excellent communication skills, pragmatic and result oriented attitude. Owning up to the responsibility of every assigned role.
References
- Adeola, Omilade, Head ICT, a.omilade@icrc.gov.ng, +234 9092111115, ICRC
- Jobson, Ewalefoh, DG ICT, j.ewalefoh@icrc.gov.ng, +234 8036792881, ICRC
Hobbies and Interests
- Listening
- Learning
Timeline
Webmaster, Product Manager, Founder
AirCab Services Ltd
06.2023 - Current
IT Consultant End User Support Admin /Windows Systems Administrator
Bureau of Public Procurement BPP
06.2016 - 05.2025
Systems /End User Support Administrator
UNODC at BPP
02.2012 - 04.2015
End-User Support Staff Junior LAN Technician
UNODC at EFCC
03.2009 - 01.2012
BSc - Political Science
University of Abuja
Certificate of Business Management and Organization - undefined
The George Washington University
High School Diploma - Senior Secondary Certificate Examination
Vision Secondary Commercial School