Jacob Folorunsho
Software Developer
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Software engineer with over 2 years of experience in IT with excellent reputation for resolving problems and improving customer satisfaction.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
Site Support
Nigeria Customs Service
Abuja
09.2021 - Current
- Patched software and installed new versions to eliminate security problems and protect data.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Configured hardware, devices and software to set up work stations for employees.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Ensure day-to-day running of the Server.
- Training on officers on how to use the NCS software.
Transaction Officer
Guaranty Trust Bank
Akure
07.2019 - 12.2021
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Operated computers programmed with accounting software to record, store and analyze information.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Increased customer satisfaction by resolving issues.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Created plans and communicated deadlines to complete projects on time.
- Attended to customer requests, complaints and enquiries.
National Youth Service : Teacher
Community High School Isale-oyo
Oyo
06.2017 - 05.2018
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Graded and evaluated student assignments, papers and course work.
- Supervised learning groups of students in classroom stations.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Software Support Engineer
ADI Systems
Lagos
02.2014 - 03.2015
- Analyzed supportability aspects of proposed products, defining required remote and on-site support assets needed for adequate post-sale sustainability.
- Develop, maintain and support software applications for administrative, business purposes using a number of programming languages and related tools.
- Configured hardware, devices and software to set up work stations for employees.
- Monitored systems in operation and quickly troubleshot errors.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Patched software and installed new versions to eliminate security problems and protect data.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- documentation of user guide for newly developed software.
- installation of business management software for clients and training of staffs on how to use the system.
System Support/Data Entry Officer
WAPIC Insurance Plc
Lagos
08.2013 - 02.2014
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Evaluated source documents to locate needed information.
- Accurately handled data entry for clients into company-based software.
- Corrected data entry errors to prevent duplication or data degradation.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Coded and processed applications into required electronic formats.
Administrative Assistant
Lagos Airport Hotel
Lagos
02.2012 - 06.2013
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed relational database to store information for reference, reporting and analysis.
- Offered technical support and troubleshot issues to enhance office productivity.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Set up conference rooms, technology and materials to facilitate meetings.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Education
Bachelor of Science - Computer Science
Joseph Ayo Babalola University
Ikeji Arakeji, Osun State, Nigeria 02.2020 - 11.2021
Higher National Diploma - Computer Science
Rufus Giwa Polytechnic Owo
Owo, Ondo State, Nigeria 02.2014 - 09.2016
National Diploma - Computer Science
Rufus Giwa Polytechnic Owo
Owo, Ondo State, Nigeria 03.2011 - 09.2013
High School Diploma -
CAL College
Lagos, Nigeria 01.2007 - 12.2010
Skills
On-Site Support
undefinedCoding
My coding journey was quite an exciting one. I started coding right from my first year in the higher institution and i started with Q-basic. I was fascinated by the result i was getting and this inspired me to do more. During my second year in school i was introduced to C++ and visual basic which i played around with (i also designed few applications with it), then i started coding with C#, played around with java a little then i decided to also look into web-design which helped me to learn html, css, php and javascript. have been privileged to learn and code with VB.Net i also have experience working around some DB programs like SQL Server and Mysql. I am currently learning Solidity and i hope to find a space in the blockchain industry.
Timeline
Site Support
Nigeria Customs Service
09.2021 - Current
Bachelor of Science - Computer Science
Joseph Ayo Babalola University
02.2020 - 11.2021
Transaction Officer
Guaranty Trust Bank
07.2019 - 12.2021
National Youth Service : Teacher
Community High School Isale-oyo
06.2017 - 05.2018
Software Support Engineer
ADI Systems
02.2014 - 03.2015
Higher National Diploma - Computer Science
Rufus Giwa Polytechnic Owo
02.2014 - 09.2016
System Support/Data Entry Officer
WAPIC Insurance Plc
08.2013 - 02.2014
Administrative Assistant
Lagos Airport Hotel
02.2012 - 06.2013
National Diploma - Computer Science
Rufus Giwa Polytechnic Owo
03.2011 - 09.2013
High School Diploma -
CAL College
01.2007 - 12.2010
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