ITOHOWO MAURICE
Port Harcourt
Summary
As an administrative/virtual assistant, possess strong administrative skills, time management, effective communication, and interpersonal skills to help individuals, clients, and companies stay organized, increase productivity, and scale up their businesses. Well-versed in a variety of software programs and platforms, such as Microsoft Office, Google Suite, and project management applications. Capable of handling consumer questions, managing calendars, setting up appointments, and planning travel. Versatile and open-minded, with a priority on producing top-notch work and offering top-notch client and customer service. Resourceful and experienced worker offering expertise in customer service, travel coordination, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
BILINK LEGEND ELECTRICAL
10.2022 - 03.2023
- Achieved organized routine scheduling of appointments and meetings, through effective calendar management.
- Improved executive administrative support by working closely with the CEO, ensuring effective email management, file, report, and project management support.
- Earned the trust of the CEO through reliability, consistency and increased productivity by over 80%.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Administrative Assistant
NIJADEL LIMITED
01.2022 - 09.2022
- Earned the reputation of consistently conducting accurate research on industry trends and developments that produced timely and relevant content
- Scheduled appointments and meetings, organized materials, and prepared rooms.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed mail and both incoming and outgoing correspondence.
- Created and updated records and files to maintain document compliance.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Managed approximately 10-15 incoming calls and mails per day.
Sales Merchandiser
EMOTIONS BRAND-HOUSE
01.2021 - 08.2021
- Organized successful in-store events that attracted new customers and boosted overall sales figures.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
- Collaborated with marketing teams on promotional campaigns, driving higher customer engagement and loyalty.
- Maintained detailed records of customer interactions and preferences, enabling the company to refine its marketing strategies and better cater to client needs over time.
- Managed more than 20 emails and calls from clients and customers per day.
Education
Virtual Assistant Leveling -
360AM BOOT CAMP
Lagos, LA03.2023
Customer Support Executive -
DIGITAL WITCH
Port Harcourt, RI01.2023
BSC In Genetics And Biotechnology -
AKWA IBOM STATE UNIVERSITY
Akwa Ibom State06.2022
Skills
- Writing Proficiency; Ability to write clear, concise, and grammatically correct content
- Research skills
- Attention to details: Can proofread and pay close attention to details, avoiding minor errors or omissions
- Time Management; Ability to effectively manage time to meet tight deadlines
- Effective Communication Skills: can effectively communicate and interact with clients, legal professionals, and stakeholders
- Multi-modal Interaction: Can effectively interact and communicate using several channels, including voice, text, and visual interfaces
- Proficient in using Google suite, Microsoft office and other administrative tools and software
- Project Management Support using different project management tools like Trello, Monday, Asana, and Click Up
Certification
- CERTIFIED ADMINISTRATIVE PROFESSIONAL
- CERTIFIED CUSTOMER SUPPORT REPRESENTATIVE
- GOOGLE PROJECT MANAGEMENT
- IIDE DIGITAL MARKETING FUNDAMENTAL
Timeline
Administrative Assistant
BILINK LEGEND ELECTRICAL
10.2022 - 03.2023
Administrative Assistant
NIJADEL LIMITED
01.2022 - 09.2022
Sales Merchandiser
EMOTIONS BRAND-HOUSE
01.2021 - 08.2021
Virtual Assistant Leveling -
360AM BOOT CAMP
Customer Support Executive -
DIGITAL WITCH
BSC In Genetics And Biotechnology -
AKWA IBOM STATE UNIVERSITY
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