Israel Mayowa Dada
Mowe,Nigeria
Summary
Accomplished professional with expertise in client relationship management and a strong foundation in tax system knowledge. Demonstrates proficiency in handling sensitive information with ethical integrity, ensuring customer service excellence. Skilled in analytical thinking and adept at using the Microsoft Office Suite, WordPress, and HTML for effective digital solutions. Committed to building trustful client relationships and leveraging information technology proficiency to enhance business outcomes.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
Work History
Tax Officer
Federal Inland Revenue Service
Abuja, FCT
09.2018 - 09.2024
- Prepared detailed reports outlining tax obligations, providing clarity for stakeholders.
- Examined official documents to determine type and amount of taxes due.
- Streamlined tax processes, enhancing efficiency within the department.
- Kept abreast with latest changes in tax legislation, ensuring full compliance at all times.
- Used advanced software tools to expedite tax filing process.
- Managed multiple deadlines simultaneously while maintaining high quality work standards.
Digital marketing manager
Freelancer
Abuja, Nigeria
03.2015 - 09.2018
- Organized special sales at specific times to drive customer engagement and move high volumes of products.
- Represented organization to public at trade exhibitions and conventions, driving service awareness .
- Executed digital communications plan across multiple digital channels, achieving consistent branding and messaging.
- Spearheaded the digital marketing team to boost brand visibility.
- Performed detailed market and competitor analyses to inform digital marketing strategy.
- Fostered customer engagement with regular blog posts and newsletters.
- Managed key digital channels, including YouTube and TikTok content development, Google, Facebook and Instagram Ads.
- Devised social media ad campaigns, leading to increased engagement levels.
Head Admin
Acti-Tech Limited
Abuja, Nigeria
03.2013 - 02.2015
- Displayed energy and enthusiasm in fast-paced environment.
- Designed digital and print materials to engage audiences.
- Negotiated better terms for cost-effective procurement strategies.
- Worked closely with other departments to understand material requirements, achieved seamless production flow.
- Reduced costs with efficient negotiation techniques.
- Improved supplier relationships by conducting regular review meetings.
- Maintained orderly files with updated, easily accessible information for staff.
- Addressed incoming requests for information, inquiries, and complaints.
- Facilitated increased team collaboration with effective interpersonal skills.
- Enhanced office efficiency by managing and organizing the day-to-day administrative duties.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Created and distributed invoices to customers.
- Filed physical and digital documents, prioritising accessibility and data accuracy.
- Respected customer privacy through tactful, diplomatic and confidential support.
- Prioritised tasks for timely completion of projects.
- Drafted outgoing correspondence in appropriate tone and style.
- Answered phone calls and emails for management team during busy periods.
- Made travel arrangements for executives and managers and documented travel details in memos for prompt distribution.
Office manager
RCCG Abuja Special Holy Ghost Service
Abuja, Nigeria
11.2009 - 03.2013
- Created and submitted progress reports to upper management.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Coordinated work of subordinate team members to consistently meet office needs.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
- Monitored and proactively replenished office supply inventory for seamless operations.
- Set office policies and procedures to keep team members coordinated.
- Updated office policies to reflect changing business needs and regulations.
- Liaised with security personnel to monitor on-site access and approve authorized visitors to enter premises.
- Tracked inventory levels of office supplies, preventing stock shortages.
- Liaised with IT department to rectify technical issues promptly.
- Maintained company records in compliance with legal requirements.
- Managed supplier relationships to secure best pricing and service delivery.
Education
Bachelor of Science - Computer Science
Olabisi Onabanjo University
Ogun State, Nigeria 01.2002 - 09.2007
West African Senior School Certificate - Secondary School Education
Christ Ambassadors' College
Kaduna State, Nigeria 01.1994 - 08.2000
Skills
- Building trustful client relationships
- Client Relationship Management
- Tax system knowledge
- Knowledge of tax laws
- Information technology proficiency
- Sensitive information handling
- Ethical integrity
- Customer service excellence
- Analytical-thinking
- Microsoft Office Suite expertise
- Wordpress
- HTML
- HTML coding
- WordPress customisation
Timeline
Tax Officer
Federal Inland Revenue Service
09.2018 - 09.2024
Digital marketing manager
Freelancer
03.2015 - 09.2018
Head Admin
Acti-Tech Limited
03.2013 - 02.2015
Office manager
RCCG Abuja Special Holy Ghost Service
11.2009 - 03.2013
Bachelor of Science - Computer Science
Olabisi Onabanjo University
01.2002 - 09.2007
West African Senior School Certificate - Secondary School Education
Christ Ambassadors' College
01.1994 - 08.2000
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