ISRAEL DABIRICHUKWU NWAOSUJI
Nigeria
Summary
A highly skilled professional with expertise in HSE awareness and compliance, reporting and presentation, and customer service. Demonstrates strong analytical problem-solving abilities and effective decision-making skills. Proven leadership in team management, coupled with exceptional copywriting capabilities including storytelling, voice/tone adaptation, proofreading, and editing. Meticulous attention to detail and proficient in software tools such as MS Excel, MS Word, and MS PowerPoint. Committed to leveraging these skills to drive organisational success and enhance operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work history
TRAINING SUPPORT STAFF – EDUCATION UNIT
6 DIV. NIGERIA ARMY HEADQUARTERS (NYSC ATTACHMENT)
Rivers State
2025.04 - 2026.03
- Provided critical administrative support to the education unit, managing daily office operations, and assisting with record-keeping to ensure departmental efficiency.
- Managed and organized a high volume of personnel files and educational records, prioritising data accuracy and easy retrieval for the education unit.
- Designed and prepared instructional materials, presentations, and training handouts which improved participant engagement.
- Delivered engaging educational content and training sessions to a diverse group of personnel.
ADMINISTRATIVE OFFICER
THE ABIDING WORD GATHERING, UNN
Enugu
2021.10 - 2024.03
- Streamlined meeting administration by preparing and distributing agendas, minutes, and presentations for over 50 leadership meetings, ensuring information is received on time.
- Ensured 100% compliance with organizational policies by implementing a new documentation and filing system, which reduced report preparation time by 15%.
- Managed a high-volume communication pipeline, acting as the primary point of contact for all phone and email inquiries and successfully routing calls to the appropriate departments.
- Compiled and analyzed daily activity logs and records to support decision-making for administrative operations.
- Coordinated all travel logistics for senior leadership, including flights, hotels, and ground transportation for over 20 trips.
ADMINISTRATIVE OFFICER
EMEKS MARINE TECHNICAL SERVICES
2020.10 - 2021.09
- Provided excellent customer service for improved client satisfaction.
- Simplified complex information via clear, concise written communication skills; eased understanding across departments.
- Maintained a clean, organised workspace; improved productivity levels.
- Assisted in arranging meetings for smoother communication channels.
SUPERVISOR
MORGANITE SUITE, OWERRI
2019.07 - 2020.09
- Managed a portfolio of up to 20 rooms, ensuring all operations from check-in to check-out were seamless and maintained high standards.
- Supervised a team of 5 subordinates, guiding duties and responsibilities and handling the team schedule to balance operational needs with employee availability.
- Elevated customer satisfaction by personally resolving a high volume of complaints, resulting in a 95% resolution rate and 50% customer retention rate.
- Directed workplace safety initiatives by designing and delivering training sessions for all staff, leading to a 40% reduction in safety-related incidents over a 6-month period.
- Oversaw daily cash handling and financial reconciliation, ensuring 100% accuracy in transactions and end-of-day reports.
Education
B.Sc - Sociology/Anthropology
University of Nigeria, Nsukka
EunguWest African Senior School Certificate -
Nigeria Navy Sec School, PH
Skills
- Core Skills
- HSE Awareness & Compliance
- Reporting and Presentation
- Customer Service
- Analytical Problem-solving
- Effective Decision-making
- Leadership/Team Management
- Copywriting: Storytelling, Voice/Tone Adaptation, Proof-reading and editing
- Attention to details
- Software
- MS Excel
- MS Word
- MS PowerPoint
Certification
- Health, Safety, Security and Environment (HSSE)
- Level 1, 2 and Advanced
VOLUNTEER EXPERIENCE
- NAFDAC Community Development Service (NYSC), CDS President (Past); Lead and direct a CGDS group of over 100 members, facilitating all CDS volunteering activities and serving as the primary liaison between members and external stakeholders.
- Financial Secretary (Past): Oversaw the financial records and managed a budget of over N500,000 for club events and activities, ensuring all funds were allocated efficiently and transparently.
Timeline
TRAINING SUPPORT STAFF – EDUCATION UNIT
6 DIV. NIGERIA ARMY HEADQUARTERS (NYSC ATTACHMENT)
2025.04 - 2026.03
ADMINISTRATIVE OFFICER
THE ABIDING WORD GATHERING, UNN
2021.10 - 2024.03
ADMINISTRATIVE OFFICER
EMEKS MARINE TECHNICAL SERVICES
2020.10 - 2021.09
SUPERVISOR
MORGANITE SUITE, OWERRI
2019.07 - 2020.09
B.Sc - Sociology/Anthropology
University of Nigeria, Nsukka
West African Senior School Certificate -
Nigeria Navy Sec School, PH