Javascript
Israel King-alale
IT Specialist
Abuja,FCT
Summary
Astute IT Specialist with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
4
4
Certificates
3
3
Languages
Work History
IT Specialist
Macosine Designs Nig. LTD
02.2023 - Current
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Managed high levels of call flow and responded to network breaches and downtime technical support needs.
- Developed customized software solutions for improved business processes and increased productivity.
- Also, helped in the development and maintenance of the company's websites.
- Helped in setting up an ERP platform, managing and monitoring each staff performance.
Verification Engineer
NigComSat
09.2022 - 01.2023
- I have few months experience and I'll be starting a project using UVM and OVM to verify system script maintenance and development
- Debugging regression failure using UVM and OVM to verify system
- Developing and validating high performance behavior models
- Developed and maintained defect databases for known issues.
- Advised developers on problems with databases, performance and other issues.
- Collaborated with cross-functional teams to ensure seamless integration of components, resulting in a robust final product.
- Participated in code reviews to maintain high-quality standards and identify potential areas for improvement.
- Preparing and holding design verification reviews.
IT student
CIBA Construction Company
06.2021 - 11.2021
- I worked with the electrical department
- I was posted to work at an on-going site at Ikorodu, Rice mill, imota
- There I was exposed to how industrial fittings are carried out and also on the termination of transformers
- I also learnt that before this are done physically, there should be a sketch using autocad to have a visualization on how it would look like
- This sketch would be the technicians guide throughout the installations and fittings of the electrical components.
- Troubleshot technical issues, reducing downtime and maintaining smooth operations.
- Optimized database structures, ensuring faster query response times and improved data integrity.
- Ensured compliance with industry standards while developing applications, adhering to best practices in coding conventions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested new software and hardware prior to deployment.
Siwes/it Student
Nigcomsat
09.2020 - 11.2020
- During my SIWES internship, I was able to work with RF networks
- I learnt how to optimise and implement an RF network
- I also learnt the uses and why it's so important in our day-to-day activities
- I also had time to learn about network maintenance and steps in which to take to keep a network safe and secure and also how to troubleshoot a network
- I was also privilege to go on a road trip with some of the engineers and experienced a live practical tutorial of setting up a network dish and how to fix the antenna which sends the signal to the satellite and how to read this response.
Swep Student
Olayinka & Co Electrical Works Plc
07.2019 - 09.2019
- I was trained on how to install a trunking pipe in a building and the various types of trunking, their uses, functions and where they are likely to be installed in a building
- I was also trained on the types of sockets, uses, functions, sizes, etc
- Was also made to know that each socket and types are for various functions and different appliances within the home
- I was also trained in the process of making lamp holders, socket boards, and the different kind of cables we see in our homes but have no idea the function each one of them performs
- During this training I learnt the cables passed into a building a different from the cables used to transmit voltage from a step-down transformer to the home, likewise cables used by a generating station differs from that of a distribution power station.
Student Work Experience Programme
Olayinka & Co Electrical Works Plc
06.2019 - 08.2019
- ODUDUWA UNIVERSITY-OLAYINKA & CO ELECTRICAL WORKS PLC Apprenticeship course took place at the company ongoing installation site and very close to the university premises, Ipetumodu, P.M.B, 5533, ILE-IFE, Nigeria.
Education
Bachelor of Engineering, Electrical Engineering -
ODUDUWA University
Skills
EnglishFrenchGood communication skillsTeam workerGoal orientedDesign verificationUVMSystemVerilogPythonDjangoHTML5/CSSJavascriptMatlab
Computer System Diagnostics Software
Self Motivation
LAN/WAN
Remote Support
Complaint resolution
Software Evaluation
Reliability
Access issue resolution
MySQL
Network Certification
Customer service expert
Hardware Configuration
Multitasking Abilities
Training Materials Development
Excellent Communication
Relationship Building
Database Management
Device Installation
Interpersonal Skills
Virtualization Technologies
Cybersecurity Expertise
Active Listening
Windows 10
Multitasking
CCNA Certification
Task Prioritization
Technical Troubleshooting
IT Documentation
Data Recovery
Customer Needs Assessment
Troubleshooting Network Issues
System optimization
File Management Software
User Support
Kayako Support Ticketing System
Security Protocols
Goal Setting
System Maintenance
Microsoft Outlook
Network diagnostics
Effective Communication
Laptop Servicing
Hardware upgrades
Network Administration
Debugging
Adaptability and Flexibility
Software Installation
Ticket support system management
Certification
Certification in responsive designs
Accomplishments
- Participated in various incentive programs and contests designed to support achievement of production goals.
- Endorsements in software development and mobile applications.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Built two operational website for my current organization and also helping in it visibility for online presence.
- Maintenance of ERP platform and customization to the organization daily activities for optimal performance.
Software
Python
HTML
CSS
Django
Flask
MySQL
Interests
Machine Learning
Data Analysis
Cybersecurity
JQuery
Pandas
Matplotlib
Business Adminstration
Hospitality
Timeline
Connect and Protect: Networks and Network Security
10-2023
Foundation of Cybersecurity
09-2023
Play It Safe: Manage Security Risks
09-2023
IT Specialist
Macosine Designs Nig. LTD
02.2023 - Current
Verification Engineer
NigComSat
09.2022 - 01.2023
Certification in responsive designs
08-2022
IT student
CIBA Construction Company
06.2021 - 11.2021
Siwes/it Student
Nigcomsat
09.2020 - 11.2020
Swep Student
Olayinka & Co Electrical Works Plc
07.2019 - 09.2019
Student Work Experience Programme
Olayinka & Co Electrical Works Plc
06.2019 - 08.2019
Bachelor of Engineering, Electrical Engineering -
ODUDUWA University