ISMAIL YUSUF AHOVI
Ilorin,Nigeria
Summary
Administrative and operations professional with 3 years of experience supporting business operations, customer service, and data management across healthcare, manufacturing, and commercial sectors. Proven ability to reduce administrative errors, manage high-volume records, and support teams with efficient reporting and coordination. Detail-oriented, dependable, and skilled in Microsoft Office, customer relations, and organizational support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Numed Nig. Ltd.
Ilorin, Nigeria
03.2023 - Current
- Promoted from entry-level role to Administrative Assistant within three months due to strong performance and attention to detail.
- Reduced administrative errors by 20% through improved documentation and record-checking processes.
- Managed office supplies and procurement while adhering strictly to budget guidelines.
- Coordinated travel reports, expense tracking, and internal documentation for team members.
Customer Service & Data Entry Intern
Ministry of Health St.
Ilorin, Nigeria
02.2022 - 03.2023
- Managed and processed an average of 6,700 medical and healthcare drug claim records monthly.
- Supported supply-chain coordination involving logistics, scheduling, and multiple sourcing points.
- Compiled statistical data for monthly operational reports and archived closed records accurately.
- Assisted in quality assurance inspections of procured medical drugs.
Marketing Officer (Intern)
Lubcon Lubricant Inc.
Ilorin, Nigeria
09.2018 - 02.2019
- Managed sales operations independently during supervisor's absence, outperforming peers in sales volume.
- Processed over 3,500 customer orders weekly, including payment records and refunds.
- Assisted walk-in customers with product information, pricing, and promotional offers.
- Planned and executed annual marketing campaigns and customer gift distribution initiatives.
Education
B.Sc. - Business Administration
Kwara State University
HND - Business Administration & Management
Kwara State Polytechnic
Skills
- Data Entry
- Records Management
- Customer Service
- Front Desk Operations
- Microsoft Office
- Report Compilation
- Documentation
- Office Coordination
- Scheduling
- Attention to Detail
- Communication
- Phone Etiquette
- Team Collaboration
Certification
- Digital Marketing & Canva, Femtech Information Technology Institute, 2022
- Computer Appreciation (Microsoft Office), Omega Computer Technology Institute, 2019
References
Available upon request.
Personal Information
Title: Administrative & Operations Professional
Job Skills
- Data Entry & Records Management
- Customer Service & Front Desk Operations
- Microsoft Office
- Report Compilation & Documentation
- Office Coordination & Scheduling
- Attention to Detail
- Communication & Phone Etiquette
- Team Collaboration
Timeline
Administrative Assistant
Numed Nig. Ltd.
03.2023 - Current
Customer Service & Data Entry Intern
Ministry of Health St.
02.2022 - 03.2023
Marketing Officer (Intern)
Lubcon Lubricant Inc.
09.2018 - 02.2019
B.Sc. - Business Administration
Kwara State University
HND - Business Administration & Management
Kwara State Polytechnic