Dynamic professional with a proven track record at Up-comers Funded Firm, enhancing system security and streamlining inter-departmental collaboration. Excelled in customer service roles, significantly boosting customer loyalty through empathetic engagement. Skilled in Google Sheets and effective communication, adept at leveraging technical and interpersonal skills to drive project success and customer satisfaction.
Hi, I’m
Ishaq Abdullahi
Customer Support / Social Media Manager
Kubau,Kaduna
Summary
Overview
2
years of professional experience
Work History
Up-comers Funded Firm
Backend Manager
09.2023 - Current
Job overview
- Implemented robust security measures to protect sensitive data from unauthorized access or breaches.
- Streamlined communication channels between departments to facilitate collaboration on shared projects.
- Provided technical leadership in designing, building, testing, and deploying complex software solutions.
- Maintained thorough documentation for all backend systems to provide clarity around processes and responsibilities for future reference.
Glow Node Funded
Customer Service Officer
12.2022 - 11.2024
Job overview
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Funded Frontier
Customer Service Representative
10.2023 - 12.2023
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Collage of Engineering (NACOMES)Kaduna State
National Diploma (ND)
University Overview
GPA: 79.98/100.00
Kasu Networking CenterKaduna State
SIWES
University Overview
GPA: 86,99/100.00
Aminu Secondary School
SSCE
University Overview
GPA: 95.10/100.00
Skills
MS - Word
Accomplishments
Accomplishments
- MyForexFunds
- Maven Company
- Forexpropfirmdotcom
- Blue Guardian
- Goat Funded
- ForTraders
- DeiFunded
- AQUAFUNDED
Personal Information
Personal Information
- Full Name: Ishaq Abdullahi
- Father's Name: Alh Abdullahi Kubau
- Date of Birth: 05/05/04
Disclaimer
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge.
Timeline
Customer Service Representative
Funded Frontier
10.2023 - 12.2023
Backend Manager
Up-comers Funded Firm
09.2023 - Current
Customer Service Officer
Glow Node Funded
12.2022 - 11.2024
Collage of Engineering (NACOMES)
National Diploma (ND)
1 2023
Kasu Networking Center
SIWES
1 2023
Aminu Secondary School
SSCE
1 2019
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