Isa Muhammed Zailani
Banker
Lekki,Lagos
Summary
A result-oriented Professional driven by passion to succeed in defined endeavours backed by willingness and ability to contrite positively to Governance in our Nation.
Totally de-tribalized with good knowledge of our Country.
Well experienced in Accounting, Banking,Auditing,, Business Management, Business Process re engineering and People Management amongst several others.
Overview
41
41
years of professional experience
41
41
years of post-secondary education
3
3
Certificates
2
2
Languages
Work History
Chairman
Intersystems & General Investment Co Ltd
Lagos, Lagos
01.2020 - Current
- Spearheaded development and implementation of corporate governance strategies, confirming compliance with regulations at all times.
- Chaired shareholder meetings, disseminating information, and fielded questions.
- Composed and transcribed well-written reports, emails and technical documents with minimal supervision.
- Managed workflow and calendars of Chairman's office to support meeting planning and development.
- Provided recommendations on board of directors on group's effectiveness, actions, and future plans.
- Compiled and analyzed metrics for detailed reporting and informed business planning.
- Oversaw restructuring of financial systems, resulting in increased profitability and operational output.
- Negotiated and resolved conflicts between stakeholders.
- Helped record, compile, summarize and analyze data.
- Researched and prepared semi-annual equipment and inventory reports as well as annual legislative reports, translating complex data for audiences.
- Established and maintained risk management system to identify and minimize potential risks.
- Directed technological improvements, reducing waste and business bottlenecks.
- Monitored key business risks and established risk management procedures.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Oversaw business-wide changes to modernize procedures and organization.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Formulated and executed strategic initiatives to improve product offerings.
- Initiated strategy to drive company growth and increase market share and profitability.
- Devised and presented business plans and forecasts to board of directors.
- Created succession plans to provide continuity of operations during leadership transitions.
- Cultivated company-wide culture of innovation and collaboration.
- Represented organization at industry conferences and events.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Oversaw divisional marketing, advertising and new product development.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Contributed to values, goals and strategic vision of organization.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Business Consultant
Kano Electricity Distributio Company
Kano, Kano
06.2015 - 09.2019
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Designed and implemented risk management system to identify and mitigate potential risks.
- Negotiated and resolved disputes between stakeholders finding mutually beneficial solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Prepared annual budgets with controls to prevent overages.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Educated staff on organizational mission and goals to help employees achieve success.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
Director
Intersystems & General Investment Co Ltd
Lagos, Lagos
10.2009 - 05.2015
Executive Director, Risk Management , Strategy & FinancialControl
Afribank Nigeria Plc
Lagos, Lagos
08.2008 - 09.2009
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Advocated for organization and company mission to raise awareness and support.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Performed gap analysis to identify areas of improvement.
- Assessed business requirements to forecast annual budgetary operational costs.
- Surveyed clients to ascertain requirements and expectations for product.
Executive Director, Banking Operations ,IT/rBanches
Afribank Nigeria Plc
Lagos, Lagos
12.2005 - 08.2008
Deputy General Manager, Group HeadCommercial Banking
Afribank Nigeria Plc
Lagos, Lagos
10.2003 - 11.2005
- Enforced safety and health policies and implemented procedures to correct hazardous conditions
- Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
- Informed VP of unusual matters of significance and launched corrective action plan.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Balanced teller drawers and ATM cash.
- Opened, closed, and updated accounts for customers.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Collaborated with cross-functional teams to develop innovative solutions.
- Educated customers on features and benefits of banking products and services.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Formulated policies and procedures to streamline operations.
- Maintained qualified staff and communicated areas of accountability and expected performance.
Assistant General Manager, Marketing
IMB International
Lagos, Lagos
05.2000 - 08.2003
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Handled cash accurately and prepared deposits.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Resolved problems promptly to elevate customer approval.
- Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
- Developed campaigns and specific marketing strategies for clients.
- Assisted in development of products and services previously unrepresented in industry to increase shares in new markets Number%.
Senior Manager & Head International Banking Operations
IMB International Bank Plc
Lagos, Lagos
03.1988 - 09.2000
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Educated employees on register use, merchandising, and customer service.
- Assisted customers by answering questions and fulfilling requests.
- Resolved escalated customer disputes with special actions such as discounts.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Mentored new team members on sales software system operation.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Maintained stock to meet expected customer demand.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Facilitated and logged store opening, closing, and shift changes.
- Maintained and updated security protocols for front desk operations.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Led cashiers and associates in providing thoughtful customer service.
General Manager, Finance & Accounts
Harco Air Services
Lagos, Lagos
01.1994 - 12.1995
- Implemented operational strategies and effectively built customer and employee loyalty.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions.
- Managed investments to diversify financial portfolios and grow revenue.
- Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Drove revenue stream development through strategic collaboration and partnerships.
- Spearheaded expansion strategies to increase business market share.
- Developed corporate investment strategies to drive growth and security.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Developed and implemented strategies to increase sales and profitability.
- Supported pension program rollout following targeted analysis and research.
Assistant Internal Auditor
African Petroleum Plc
Lagos, Lagos
03.1984 - 03.1987
- Performed analysis and research to compile data to submit to auditor for special projects.
- Created thorough audit reports with results, recommendations and conclusions.
- Drafted findings and recommendations into detailed reports.
- Supervised assigned accounting staff to evaluate performance and maintain standards.
- Conducted audits of funds to meet proper accounting, reporting and disbursement requirements.
- Implemented accounting training and education for new hires on county staff.
- Reviewed data points and trends to determine compliance.
- Prepared balance sheets.
- Assisted auditor in developing timelines, budgets and audit plans for Number assigned projects in Year.
- Calculated annual property tax apportionment factors and limits to prepare assessment for tax jurisdictions.
- Compiled and evaluated digital and physical records to complete Type audits.
- Reviewed budget adjustments and transfers to maintain strict internal control.
- Prepared year-end journal entries to prepare for annual audit.
- Analyzed impact of tax roll changes on county revenue and formulated statistical reports for appropriate committees.
- Evaluated program objectives and procedures and applicable regulations to perform thorough and complete audit.
Audit Assistant
Deloitte
Lagos, Lagos
01.1983 - 12.1983
- Worked audit engagements for industries in engineering, manufacturing, non-profit and human resources.
- Handled planning and budgeting for audit engagements.
- Supported litigation through examination of canceled checks, invoices and bank records.
- Identified various risks and errors to propose corrective action to decision makers.
- Reviewed accounting clients' financial data systems to determine functional compliance.
- Followed up to assess and report corrective action completion or progress.
- Analyzed trends in financial data to investigate fluctuations.
- Performed extensive assessments of assets, liabilities and equity to verify accuracy in financial reports.
- Developed strategic recommendations for improving processes and reviewed suitability of internal control designs.
- Consulted decision-makers to gather information and, resolve audit-related problems.
- Assessed financial statements and records.
- Participated in corporate assessments, examining policies and procedures for inconsistencies.
NYSC
Hienneman Educational Books Ltd
Ibadan, Oyo
06.1982 - 12.1982
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Delivered services to customer locations within specific timeframes.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
- Paid attention to detail while completing assignments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
FCNA,FCICN,FICA,ANAN. - Various
Professional Education
Lagos 01.1986 - 12.2017
Testimonial BBB - Basic Studies
Bayero University
KanoWASC - Division 1
Kings College
Lagos 01.1973 - 06.1977
Executive MBA - Entrepreneurship
Lincolnshire Business School, Africa Study CentreNigeria
Kano 09.2016 - 12.2017
B Sc - Accounting, 2nd Class , Upper.
Bayero University
Kano 06.1979 - 06.1982
Skills
Meeting leadership
undefinedAccomplishments
See attached sheet
Additional Information
See attached sheet
Certification
Pls see attached sheet.
Timeline
Chairman
Intersystems & General Investment Co Ltd
01.2020 - Current
Executive MBA - Entrepreneurship
Lincolnshire Business School, Africa Study CentreNigeria
09.2016 - 12.2017
Business Consultant
Kano Electricity Distributio Company
06.2015 - 09.2019
Director
Intersystems & General Investment Co Ltd
10.2009 - 05.2015
Executive Director, Risk Management , Strategy & FinancialControl
Afribank Nigeria Plc
08.2008 - 09.2009
Executive Director, Banking Operations ,IT/rBanches
Afribank Nigeria Plc
12.2005 - 08.2008
Deputy General Manager, Group HeadCommercial Banking
Afribank Nigeria Plc
10.2003 - 11.2005
Assistant General Manager, Marketing
IMB International
05.2000 - 08.2003
General Manager, Finance & Accounts
Harco Air Services
01.1994 - 12.1995
Senior Manager & Head International Banking Operations
IMB International Bank Plc
03.1988 - 09.2000
FCNA,FCICN,FICA,ANAN. - Various
Professional Education
01.1986 - 12.2017
Assistant Internal Auditor
African Petroleum Plc
03.1984 - 03.1987
Audit Assistant
Deloitte
01.1983 - 12.1983
NYSC
Hienneman Educational Books Ltd
06.1982 - 12.1982
B Sc - Accounting, 2nd Class , Upper.
Bayero University
06.1979 - 06.1982
WASC - Division 1
Kings College
01.1973 - 06.1977
Testimonial BBB - Basic Studies
Bayero University
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