ISAH MOHAMMED
NAISAH
Minna
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 6 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Hardworking and passionate job seeker with strong organizational skills eager to secure a suitable position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Laptop Chip Level Technician
Hisah Tech Limited
01.2020 - Current
- Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
Bachelor of Science - Computer Science
Abubakar Tafawa Balewa University Bauchi (ATBU)
Bauchi 04.2001 -
Skills
Basic Electronics
Laptop motherboard (PCB) repair
Bios Programming
Bios Editing Techniques
SIO Programming
BGA Rework Level
Soldering Techniques
Digital Oscilloscope (DSO) Techniques
System Installation
Equipment Repair
System Troubleshooting
Certification
Advance Laptop Chip Level, AFS Solutions Laptop Chip Level Repair Training Institute
Timeline
Laptop Chip Level Technician
Hisah Tech Limited
01.2020 - Current
Bachelor of Science - Computer Science
Abubakar Tafawa Balewa University Bauchi (ATBU)
04.2001 -