ISAH MOHAMMED

Laptop Chip Level Technician

Hisah Tech Limited

01.2020 - Current

Contributed to the development of preventive maintenance schedules, leading to a decrease in unexpected breakdowns.
Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Optimized system performance through thorough testing, analysis, and adjustments as needed.
Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
Collaborated with cross-functional teams to ensure timely completion of complex projects.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Observed equipment operation to diagnose and troubleshoot reported issues.
Applied critical thinking and research to address complex issues.
Mentored junior technicians in maintenance, repair, and reporting duties.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

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