ISAAC KIRUI
Kesses
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Test Day Delivery Coordinator
British Council
02.2024 - Current
- Undertakes the related planning and delivery functions in preparation for Test Days in line with BC processes
- Receives instructions and requests from cluster operations, 5 days before Test Day itself and plans and organizes given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectively
- Scan dashboards to monitor performance and identify issues
- Plans and deploys engagement plan for Venue Staff
- Ensures exam materials are received at Test Centre and stored securely
- Supports decisions of Operations Manager with the selection of venue staff, sets performance expectations and maintains positive relations
- Supports the selection of suitable venues
- Customer support
- Receives and responds to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility. Identifies where more complex issues require resolution by others and refers them accordingly
- Recognizes and understands the impact of incidents arising (e.g. complaints, resourcing problems, logistical or technical difficulties) and proactively alerts the team leader to any issues of concern that are likely to impact service/project/task delivery or customer experience
Senior ICT Trainer/Performance Contract Coordinator (PCC)
Public Service Commission
02.2018 - 01.2024
- Contact teaching students
- Making assessment tools (Candidate & Assessor)
- Checking and assessing students' work
- Invigilating examinations
- Supervising student's projects
- Preparation of the performance contract, monitoring, Evaluation and Reporting
- Monitoring and Evaluation of the implementation of the strategic plan 2021-2025 cycle
ICT Engineer
National Cement Company Limited
08.2016 - 02.2020
- Conducted comprehensive IT audits to identify areas for improvement in security posture or operational efficiency measures.
- Optimized network infrastructure with strategic planning, capacity management, and performance tuning efforts.
- Enhanced system performance with thorough troubleshooting, diagnostics, and optimization of hardware and software components.
- Managed vendor relationships, negotiating favorable contracts for hardware, software, and services purchases.
- Maintained a secure computing environment by conducting regular vulnerability assessments and patch management.
- Streamlined IT support processes for faster resolution times and increased user satisfaction.
- Improved network efficiency by implementing new hardware and software solutions.
Education
Bachelor of Science - Informatics
Moi University
Eldoret 01.2011 - 12.2015
Skills
Possess strong English language communication skills – written and verbal
Strong interpersonal skills and ability to develop and maintain productive working relationships with colleagues and stakeholders
Sound organizational skills and judgement, with demonstrated ability to work productively as part of a team
Professionalskills
- Kipsoen Technical and Vocational College, One week, Strategic plan development, Monitoring and Evaluation
- TVET Secretariat, One week, Training of trainers (ToT) course in competency based assessment
- Cyberroam Africa, One week, Ethical Hacking and Penetration Testing
Mobilenumbers
- +254729665399
References
- Andrew Obwacha , Test Day Delivery Coordinator, British Council, Andrew.Obwocha@britishcouncil.or.ke
- Aaron Chemwolo, HOD Business and ICT, Kipsoen Technical and Vocational College, +254723979982, chemwolokaaron@gmail.com
Personal Information
- ID Number: 28584215
- Date of Birth: 03/04/91
- Gender: Male
- Nationality: Kenyan
- Marital Status: Married
- Religion: Christian
Timeline
Test Day Delivery Coordinator
British Council
02.2024 - Current
Senior ICT Trainer/Performance Contract Coordinator (PCC)
Public Service Commission
02.2018 - 01.2024
ICT Engineer
National Cement Company Limited
08.2016 - 02.2020
Bachelor of Science - Informatics
Moi University
01.2011 - 12.2015